Judy
Responsive helpful customer service
Responsive helpful customer service Top notch! Made me confident purchasing with them in the future.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Judy
Responsive helpful customer service Top notch! Made me confident purchasing with them in the future.
M R.
Eunice was very prompt and professional! Thank you so much!
Christine
Great customer service
Kirk
I have been extremely satisfied with the quality and taste of my Gratis wine! I especially love the fact that it is organic and does not contain the typical additives in most of our domestic wine. My recent shipment arrived with a damages box and spilled wine. I was so impressed with the immediate response I received from customer service. My email was addressed right away and even though it was no fault of Gratsi, they have done a replacement order and it will be on its way. I was in sales for 44 years and customer service is key. I am grateful for the excellent service and communication I received. It's service like this that makes me more loyal to this brand. Thank you Gratsi!
LoGan C.
I always choose a bottle of wine as a gift for my friends, and I always buy the best wine from you guys! Thank you for your care!
Kerri T.
Customer support great! Love the wine too!
Deborah H.
As I mentioned in my email… for the first time in my long life 👵🏻I am able to enjoy🍷…heretofore 🍷 always made me feel 🤢(🙄)…however Gratzi does not…now I know how pleasant a proper 🍷is 😊🥳 Thank you all Deborah Davis
Gina
I love Gratsi wine- the red, white, and rose are all great! Customer service is amazing, I have been a Gratsi customer for over a year and had one issue with one my boxes having an old vinegar taste to it and they right away sent me another replacement. Another time I received my boxes in a taped up mess and all of the wine was destroyed, this obviously was not Gratsi’s fault but the shipping company, but Gratsi replaced my whole order efficiently and fast! Thank you!!