Carol B.
Very quick to respond to my question…
Very quick to respond to my question and very kind. Now let’s bring on the wine. Salute🍷

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Carol B.
Very quick to respond to my question and very kind. Now let’s bring on the wine. Salute🍷
customer
I had a question about my order and the email response was so quick I did not expect an email response in the evening!
Kelly S.
My problem was taken care of immediately
Tonania
I have been a customer of gratsi wine for quite awhile and I have never had any problems or complaints. And today I would like to thank them and give them lots of kudos for how fast they responded when I did have a problem. Today, my order arrived with one damaged box. I contacted them by email with pictures of the damaged box and label. I was surprised that within a few short hours of my email, I had received a reply with their apologies and a replacement box of wine had been set up for delivery. Thank you Gratsi.com for all you do.
Ginger
Your staff are wonderful. Thank you!
James W.
The shipment got messed up with the weather and then when my mom finally received the box the two glasses didn’t ship with the boxes of wine. Things happen in life but I have to say customer support is instant and that will make me return as a customer. Also it’s a great everyday glass of wine.
James R.
The response and courtesy
Rosies R.
It took a minute to find a way to contact them for my specific issue but, it was a great experience. Quick to answer with a positive outcome.