Gary P.
Great service follow up.
Fast response to waiting for remaining order

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Gary P.
Fast response to waiting for remaining order
Toni S.
Gratsi had trouble receiving their wine and then the big storm hit in January. When I inquired as to when to expect my January shipment, I was responded to very quickly and given two alternatives to make up for the inconvenience.
Joyce V.
Not only do they have delicious wine, they are wonderful at taking care of any issues promptly! So far, I have found that they’re a terrific company to do business with.
Lori W.
Their wine is absolutely amazing, and their customer service is very prompt. Wine usually ships within a day or so unless there are unforeseen delays on their end.
Sherry L.
The customer service is the best i've ever encountered. I quit drinking wine because of the next day headaches. Gratsi wine tastes good & no headaches!
Rebecca L.
prompt attention to my problem and reasonable alternatives to solve
Trish C.
I had difficulty navigating their site to find support, but once I got there, the response was prompt and courteous.
Mary S.
Wonderful customer service!