Olivia
Peter was wonderful
Peter was wonderful - his customer service and quick response to resolve our issue is very appreciated

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Olivia
Peter was wonderful - his customer service and quick response to resolve our issue is very appreciated
Jan G.
The very FAST responses to all my queries and the quick painless refund and reschedule! I LOVE my Gratsi wine and many companies could use your customer service model!!!
superapp_cc-ad--d-afef
Great customer support and more importantly, GREAT WINE !
Debbie
Gratsi is helping as much as they can to help with my order
Nancy P.
Amazing customer service!!
Barbara J.
My family and I love the Gratsi wine.
Diana R.
I emailed about an issue with my last order and they answered promptly and very courteously.
Andrea
Eunice, explained the delay and gave me my tracking information without being asked for it.