DeAnna W.
I contacted support with a shipping…
I contacted support with a shipping issue and my issue was solved. Very good customer service.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 597 reviews with 5 stars · Clear filters
DeAnna W.
I contacted support with a shipping issue and my issue was solved. Very good customer service.
Melody L.
I was so impressed with the quick response to my question about the shipment. Way to go!!!
Jami
Their response was prompt even outside of business hours on a holiday weekend!! And their explanation was more than sufficient to assuage my concerns about continuing my subscription. I have referred your company already and will continue to recommend Gratsi wines.
Carol S.
I received an immediate response to my email to customer support! It is so nice to not only receive a response but a kind and personal one!!
Maureen A R.
Response was quick Thank you Eunice!
Nancy M.
LOve the red I am a dry wine drinking and yours yes all the way. Thank you for your reply back. Nancy Morton TX
Susan O.
Quick response to a question I had regarding delivery. And, such an amazing product. My go to red table wine.
Steve N.
Great customer service!!!!