Marci A.
Fantastic customer service
Fantastic customer service! And I love the red wine!!!!

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Marci A.
Fantastic customer service! And I love the red wine!!!!
Jeanne D.
Gratsi has the best wine and the best customer service! They’re always quick to respond and very helpful. Thank you!
Heather
The rose, white, red, and sparkling I tried in a sampler. I’m pleased with all and making another larger order. I love the stories, music suggestions, and meal recipes to accompany the wines. What fun! It’s a great experience and “taste” of the Mediterranean minus the additives and sugars. Press on, Gratsi Wines! You are winning!
Melissa O.
My husband and I enjoy an occasional glass of wine with dinner , however the inexpensive wine I was buying was giving him headaches due to the added sugar and sulfates. I did some research and decided to try Gratsi wine. Although my delivery took longer than expected the company offered 10% off my order due to the inconvenience, I’m glad I didn’t cancel the order. The wine is delicious and we’ve felt no side effects from enjoying an occasional few glasses . I also love that it lasts a month because we usually enjoy a bottle once a week . The price point is excellent. The high quality cannot compare to the wine I’ve had before. Any problems I had I contacted a gentleman named Peter from Gratsi support and he’s gone out of his way to provide excellent customer satisfaction. For anyone looking for a delicious wine and a dependable company to deliver it look no further than Gratsi . Plus the wine makes a great gift and the box wine would be an excellent choice for a small dinner party.
Debi
I am so over the moon happy that Gratsi has added their sparkling wine to the subscription club! I first tried the sampler and loved all, but fell head over heels in love with the bubbly. I started my subscription the second the email arrived today letting me know it was available. I can’t wait for the first shipment to arrive. Cheers! 🥂
Janice P.
The immediate response to my question.
Cheryl D.
There were delays in delivery so I emailed them and they responded immediately with the explanation which was very understandable, I have always been very happy with them and wish to continue my subscription. I appreciated their quick response...
James C.
I ordered and put the wrong delivery address and email. Contacted customer service and the discrepancy was corrected in a matter of minutes. Thanks you so much. By the way this is my first order it was recommended to me by a friend who say the wine is delicious.