Gratsi WineReviews of gratsi.com

Eunice resolved my issue of not the gifts that were supposed to come with my order. She was pleasant and thoroughly helpful!

I have not tried the wine yet but the service I received was from a bot. I cannot afford the wine at this time but will view my options at a later date. I enjoy different wines and would love to try these without worrying about the sugar content.

AMAZING customer service! My sample kit was damaged in transit. I received a text the day I was expecting my wine. I reached out to Gratsi and within a few minutes a replacement was scheduled to ship that day! Thank you Gratsi 🥂

Customer service has a great response time. The Web site was a little hard to figure out, but I'm sure that is user error. And the wine is course is great. Having a subscription makes it easy

Love their wine and their customer service! Highly recommend!

Best service I have received! This is the second time I had to work with the Gratsi customer service and both times I received such wonderful service. Extremely helpful and willing to do what they can to make me happy. Very prompt as well, felt like I was talking face to face the emails were flying back and forth. Keep up the great work Gratsi team!

I ordered an extra red box, by accident, and Gratsi was very accommodating removing that item from my order. No questions, simple removal. Greatly appreciated.

This company helped make sure I got mu purchase delivered to the correct address. Their customer service team is outstanding and very helpful.