Gratsi WineReviews of gratsi.com

They went out of their way to help us get a new order when it was the delivery service that caused the issue. Way way way above and beyond!!!

Excellent customer service! Thank you

Shipment damaged in transit. Responsive customer service sending new order same day I contacted them. Great customer service though I could not talk to someone so all communication via email ( ok over 60 so expect to talk to someone).

I originally joined the Gratsi family last year when I was on a weight-loss journey but still wanted to enjoy a great glass of wine without all the extra sugar and carbs. And let me tell you—the wine did NOT disappoint! It was delicious, and my orders even came with the cutest little gifts. Our absolute favorites are the adorable little wine glasses, which my little one is convinced are hers because they’re “fun-sized.” 😂 Then life happened, and I ended up pausing my subscription for a while. Fast-forward a year, and after a margarita-and-pool-fueled summer, I decided it was time to get back in the gym and bring some lower-carb, zero-sugar alternatives back into my life. Naturally, Gratsi was one of the first things I thought of! In my excitement, I accidentally placed my order TWICE. 😩 I immediately sent an email hoping I could catch the duplicate order in time. BIG UPS TO ELAINE! She responded within literally FIVE MINUTES, took care of the duplicate order, and even gave me some words of encouragement about getting back into the gym. That kind of customer service deserves its own shoutout! I love a great glass of wine, but these days, amazing customer service makes the experience even better. I’m so happy to be back in the Gratsi family, and I can’t wait to try some of the newer products, especially the Blanc de Blancs and Sparkling Rosé. Here’s to good wine, fewer carbs, great customer service, and getting back on track! 🥂

I wanted to send Gratsi as a gift, and the team was super quick to help. The wine is delicious, too!

Great product, ultra convenient and great customer service. High praises to entire experience.

I appreciate that immediate response to any questions that I have.

Great wines, and customer service could not be better!