Robin
Wonderful service
The customer service people are attentive and excellent. So wonderful.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robin
The customer service people are attentive and excellent. So wonderful.
Susan
I’ve been thrilled with this company and its product; wine! Great value and super fun perks along the way. However; my financial situation changed suddenly and I had to cancel my subscription. They did so immediately without issue. I’ll return to Gratsi Wine when I can. Susan
Katie
Legit best customer service ever!!! Been a Gratsi subscriber for I think five years now? Either way it’s the best sugar free wine out there, hands down 🤩🍷
mcbassguitar
We had a leaky wine box. Only one bag had a leak, but it soaked two boxes. Gratsi made up for the mishap by sending two replacement boxes!
Denise G.
I placed an order and unfortunately, I did not realize that the red wine that I had purchased would be dry because of the fact that the sugars had been removed, which I would’ve thoroughly enjoyed, but I’m not a dry wine lover. I initiated my request to cancel my order and they honored my request with an extremely quick response: thank you so very, very much. It was a pleasure dealing with Gratzi
Jody F.
I made a mistake on an order, so I emailed them right away. They not only got back to me immediately, but they were also able to make the adjustments to the order instantly! In the world of no customer service, they went above and beyond to assist me, thank you!
Alisha W.
Customer Service is top tier!
MBMilford
Easy order and fast delivery. I’ve tried all Gratzi wines and all are fabulous!