Are you on a lookout for an unlimited professional graphic design company in Houston? Graphics Zoo excels in expert graphic design services within your budget.
Graphics Zoo (graphicszoo.com) has 39 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
graphicszoo.com
Website
graphicszoo.com
Category
Print & Graphic Design
Location
Sugar Land, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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My designer is just WOW! He is very talented!
I have been looking for a perfect designer for me and I found him. My designer is so talented that I am always getting high-quality designs. He always exceed my expectations.
Graphics Zoo's service is so convenient for me. I get all my designs done, without going through hiring a designer, building a process, building a system, monitoring and more. Graphics Zoo does that all for me! Now I have more time to do strategic plans for my business as they help me with all my design needs.
LN
Lee N.
Royalty Solutions Online Highly Recommends
Great Graphics. Great Customer Service. Highly recommend them. READY AND WILLING TO HELP. Great for a growing marketing or web design company.
CEO- Lee Neidorf
AN
Anonymous
Poor quality designer
Poor quality designer, bad customer service. They advertise a risk-free 14 day trial, which is completely untrue. They will only honor the risk-free trial if you don't actually put through any design requests. How am I supposed to try out the product risk-free without using it? Overall the designer quality was really bad.
The only good thing I can say is the software is good. So using it for white label with your own designers may make more sense, but asana can get the job done also.
BO
BooBoo
I have been trying to use Graphics Zoo…
I have been trying to use Graphics Zoo for a month and a half. I have not been able to get any project to where it seems quality and professional. The last straw was requesting certain image sizes and they just disregarded the request and sent multiple sets of the same size files. They don't use any naming convention in their work product and their system for delivering files is cumbersome. Their site keeps asking for a feedback and when I click that I am not satisfied nothing happens. In asking for creativity I get what my 1st grader might make and junky clip art. I am canceling and looking for a better provider. Also, there is clearly no QA or account management process.
DK
Deepti K.
Impressed with Graphic Zoo!
The team at Graphics Zoo has been amazing. They have really worked hard to meet our strict demands for timeliness and quality. We have been thoroughly impressed and are looking to have a continued and long-term relationship!
CT
Carlie T.
Low-quality design. Lack of communication. Doesn't honor refund policy.
BEWARE! Their designers simply took stock graphics from other sites and recycled them for me. Practically 0 communication. Disappointed and frustrated I requested a full refund because I was still within the 14-day trial. Guess what they said? They can't refund me because I "Approved" a design.
WARNING, their platform basically forces you to approve a design in order to start something else. Fraudulent method to scam people into negating an ambiguous refund policy that's not written anywhere on your site except hidden in your FAQ.
I actually wanted to eventually circle back and give them another try if it weren't for their predatory scam tactics.
Response from Graphics ZooAug 21, 2019
Hi Carlie, I'm sorry to hear you did not have a good experience with Graphics Zoo. We strive to provide our customers with excellent service, high-quality designs, and most of all an amazing experience by working with us. We alway make sure our team puts in full effort to satisfy every customer and in your case we created over 15 custom designs to meet the requirements you had.
As for our designers, we have a really good team that works hard and provides fully custom designs to all of our clients. Our team communicated each time with you when your project became active and whenever you had additional comments for revisions. We had gone through multiple iterations with your design projects. We created everything from logos, custom illustration, a menu, and business card.
Out of the work we did you had approved 3 completed projects which had multiple revisions and comments from your end to make our team believe that we were able to meet your requirements once you had approved the project. Our system is built in a way that allows you to download your files so you are completely satisfied with your work before you have to approve the project. This allows for us to make sure we meet all of your requirements beforehand.
As for our 14 day risk-free guarantee, it is listed on our FAQs page, on the FAQs on the pricing page as well as our Terms & Conditions page. We are completely transparent about our work and our process to ensure 100% customer satisfaction. The only thing we ask from our customers is to be transparent with us and if we have done something incorrectly, then we can address it to the best of our ability.
We were not able to refund your account because of the amount of work our team had done for your account and you implied we did good work that you were satisfied with by approving 3 completed projects. I hope you understand we are trying to serve our clients to the best of our ability but we also have to be fair to our 14 day risk-free guarantee policy and our design team that is working hard each and every day.
HA
Harry
They gave a new tone to my brand
They gave a new tone to my brand, quick turn around and the designs were mind-blowing. I got 5 designs within 1 week. I really appreciate their service.
