Are you on a lookout for an unlimited professional graphic design company in Houston? Graphics Zoo excels in expert graphic design services within your budget.
Graphics Zoo (graphicszoo.com) has 39 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
graphicszoo.com
Website
graphicszoo.com
Category
Print & Graphic Design
Location
Sugar Land, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Run! DO NOT trust these guys with your money. I signed up with them and they did not fulfill. Not only that they had the audacity to try to charge my account again. Thank goodness I change my card number. I sat there for 2 weeks revision after revision and finally had told them they had 1 week left to get things done and they couldn’t fulfill on 8 projects literally. I filed a dispute after they would provide me a refund just a $200 credit off the next month. Low quality lack of service. Really disappointing.
UK
Un K.
Be careful of internal politics, speak up before it’s too late!
I worked at Graphics Zoo for almost 6 years. I’m thankful for the experience and the people I worked with, but I want to speak up about something that deeply affected my reputation.
During my time here, both the Operations Manager and Team Manager encouraged me to talk to some single female employees and even new applicants. They gave me ideas on what to say, and even sent me photos of certain employees, saying they thought we’d be a good match. At first, I didn’t want to chat with anyone because I didn’t want to disturb their work, and honestly, I didn’t know how to approach them either. But because of their constant encouragement, and sometimes mentioned they are not busy. I thought it was okay.
I have screenshots of these conversations, and even one video was sent to me, something I never asked for. That video was about an employee they thought would be a good match for me. I was also sent proof (their conversation) that she was single.
Yes, I chatted with a few employees, and I always made sure to talk to them respectfully. Some didn’t want to connect, and I respected that. Others agreed, and we exchanged friendly messages outside work.
Later on, I found out that some of these employees (not part of Graphics Zoo anymore) reported the chats to the same people who encouraged me to talk to them. Then the story changed, and rumors started that I flirted with everyone and made them uncomfortable. That really shocked me. I never forced anyone to reply esp working hours. Some even said they felt uncomfortable replying because I was in a higher role, something I was never aware of and would never take advantage of.
What’s also strange is that when I reached out to these same people for work-related matters or project updates, they would often ignore me or leave me on seen. They stopped being collaborative, even though they weren’t like that before. It felt like I was being isolated or set up to fail.
When I was let go, I didn’t take it personally. I accepted it and stayed thankful for the experience. But what’s hard to accept is how these rumors have damaged my name, especially when the full story was never told.
I’m sharing this not to cause any trouble, but to defend myself, esp since these rumors continued even after I was no longer part of the company. People deserve to hear the full story, and others should be careful of internal politics. Sometimes, the same people who push you into something are also the ones who twist the story later on.
I’m sure those involved already know who I am.
I hope this message reaches those who truly care about keeping the company values strong.
JQ
JL Q.
Graphicszoo is a sweatshop for graphic design
Graphicszoo is basically a sweatshop graphics service company. They exploit Filipino designers bone dry and once they speak up, they kick them out without hesitation. Work culture was extremely toxic, Account managers over promise to clients and put all the pressure to the designers without even considering their well being. To add more to it, overtimes are mostly 3-4 hours minimum, everyday, and sometimes 6 to 8 hours if the workload is particularly heavy. You're not allowed to go if you're not done, even if it means working from dawn to dusk. If you support POCs, do not support Graphicszoo.
You'll probably wonder why there are also an influx of positive reviews. Guess what? Those are probably sent by the higher ups for ground control because they fired tons of people a couple days ago for not agreeing to work night shift which they decided upon without consulting the designers affected and giving only a week's notice. And the benefits? The Operations manager sends everyone 150php (3$) for burger treats when people feel like resigning, without even actually giving proper solutions. That's it.
Those who say they love working here basically benefit from the oppression of their fellow employees. Beware.
Response from Graphics ZooApr 11, 2022
Hi,
We have received your feedback and after checking our company records, you were never an employee at this company.
We hope to continue prioritizing our team as well as their well-being.
JU
Julia
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Response from Graphics ZooMay 11, 2022
Hi,
We have received your feedback and after checking our company records, you were never an employee at this company.
We hope to continue prioritizing our team as well as their well-being.
LS
Luis S.
A Perspective of the artist working…
A Perspective of the artist working from Graphics Zoo.
The reason why some of the designs are not good because of the workload that is handed out to every designer. They will give the artist 8-10 projects everyday. Imagine finishing a bunch of projects within a 9 hour work time (though really its not 9 hour because of the f****ing overtime without pay.) They will then rate our performance depending on the clients review while checking the quantity of how many projects we handled. And don't get me started on people who are speaking up. If any if the employees speak up they will fire them on the spot. Oh btw clients do you guys know that they don't provide adobe license for their employees. So your projects might not be using any legal tools. (I know because I never used my own adobe license here I used a pirated copy.) This company isn't worth investing your time and money.
DO NOT TRUST THIS COMPANY!
They don't understand how to run a design business.
Response from Graphics ZooMay 11, 2022
Hi,
We have received your feedback and after checking our company records, you were never an employee at this company.
We hope to continue prioritizing our team as well as their well-being.
MV
Mae V.
They are not a fun and exciting culture
They are not a fun and exciting culture
They will not treat you like family
You will work overtime, without pay
They don’t care about their Filipino designers.
When you oppose the decisions of the Filipino Managers, you are fired. Even your concern is for the good of everyone.
You can’t voice out your suggestions, because if you do so, they will fire you asap
NO BENEFITS
TIME IS NOT FLEXIBLE
Response from Graphics ZooMay 11, 2022
Hi,
We have received your feedback and after checking our company records, you were never an employee at this company.
We hope to continue prioritizing our team as well as their well-being.
JB
JoAnna B.
DO NOT GIVE THIS COMPANY YOUR CREDIT…
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFO. They do not honor trial periods and charge cards after being notified four times in writing they DO NOT have permission.
JA
James
My Graphics Zoo review, scam. They are not to be trusted.
The designs were mediocre at best.You could literally go on Fiverr and save yourself hundreds of dollars and get better work done.
Either way, I signed up to check them out and decided to cancel before the renewal and they went ahead and rebilled me anyways. I though that maybe this was an oversight so I messaged them and that is when they started ignoring my messages which is strange because they were very quick to respond before this.
I'm not sure if GraphicsZoo understands how chargebacks work but they will be getting one from me. I gave them plenty of opportunity to resolve the issue and all attempts were ignored.
Based on these facts I would avoid this company. They are not to be trusted.
For anyone else that signed up with GraphicsZoo.com, I suggest calling your bank and disputing the charge if they ignore your requests to cancel.