Dan
Communication was timely
Communication was timely. Never left in the dark or left guessing about progress.
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dan
Communication was timely. Never left in the dark or left guessing about progress.
Shawn
We had a hail claim, we we're weary going into it expecting a hassle and a battle. The process was actually super simple. An agent texted us, asked for some photos, sent out an adjuster and a very thorough report & claim followed. We were surprised to see that they were accounting for numerous details that we expected we would have to challenge them for. Ultimately it was as you would wish it would be when unexpected unfortunate events take place.
Will C.
Working with Grange on our recent roof damage claim was incredibly easy! Jalen K, our claim adjuster, was prompt, friendly, and efficient. I would highly recommend Jalen and Grange to everyone!
Elizabeth S.
This review is in regards to claim # ZPA003805996 and associate Devin NeeSmith. Devin had been an absolute ROCK STAR. They are professional, very quick to communicate, and have helped me every step of the way with my claim. I can't stress enough the amazing quality of support I've received with Devin.
Jessica S.
Matt was my insurance claims person. Excellent customer service and communication. There were a couple of things I did not understand and he helped walk me through and explain things to me! Seamless process! Compassionate! Thank you!!
Daniel
Throughout the process, Stephanie maintained good communication, was informative, helpful, and thorough. I appreciated working with her in what could have been an overwhelming process.
Sayda P.
Our experience with Michael Lambright was outstanding. He answered all of our questions regarding our claim and was always quick to respond to our emails. We highly recommend him—he is professional, knowledgeable, and efficient.
Heather C.
We had a bad prior experience with a different team member but Devin made this process smooth and explained everything so I would understand it-she is WONDERFUL!