GrandPadReviews of grandpad.net

My Mom’s 6 year old GrandPad stopped charging in the charging station yesterday. I called GrandPad this morning. The call was answered promptly by a real person. The issue was determined, they are sending a replacement. And suggested that I could put my phone charger in the GrandPad until the replacement arrived. About 10 or 15 minutes tops. Best customer service ever. Why can’t all companies give this level of service?

My Mom had her GrandPad for 8 years and loved it so she never went anywhere without it! She was able to stay connected with our very large family through pictures, video calls and messages and was so happy to keep up with all of our lives even though she couldn’t always be with us. She also loved playing the games on her GrandPad. I feel all seniors would benefit from having a GrandPad!!

Every senior with someone to talk to should have a GrandPad. My 88 year-old father cannot operate a smart phone. But, the GrandPad by Consumer Cellular is so easy to navigate that we talk by video nearly everyday. Customer Service is available by pushing one button and they are open and patient to aid any senior or family member 24/7. My dad's face lights up when he answers and I feel better being able to see him and his surroundings without flying 2,500 miles North to see him. I still do, though, and often. Thanks GrandPad