GrandmateeReviews of grandmatee.com

So ordered one hoodie and two where charged and nothing has come and no emails please do not waste your money

I ordered the granddaughter blanket and was charged 7.29.20. I received NO email confirmation so have NO order number. Their contact information is a farce--you go in circles and get nowhere. It is impossible to talk to a human being. My next step is to contact my credit card company and dispute the charge. I won't order from them again. They have no idea what customer service is.

Ive found this company very unhelpful. I ordered one hoodie and they have shipped 7 items and charged me for them. Further more they have told me that I can not have a refund for these items that I did no order. So instead of £40 I have been charged £210. DO NOT USE

I ordered a canvas for my sick wife. My money was taken in 1 minute. Received no confirmation email and no product has arrived. Has been on 3 weeks. Was for her birthday.

Well my first order was AWESOME where I requested to put "MawMaw" on the Poster which you did. On the 2nd Order I am very upset. I requested again to put "MawMaw" on the Poster and you DID NOT!! YOU PUT GRANDMA ON THERE!!!

I would give it negative stars if I could. On 5/7/20 I ordered a mug for my future daughter in law. 5/16/20 I got an email it was shipped. On 6/12 I contacted DHL who had the shipment because it showed nothing past arrival in St Louis on 5/29. I got mumbo jumbo From then so I contacted coolgrandmatees the same day. They told me to file a claim. I did and was given a claim number. The next day I received an email telling me that the claim has been denied because it was too late to cancel the order since it was already in production. I sent them copies of the shipping notice and the DHL tracking. It is August 11 and I have yet to receive an answer. This place is very obviously a scam.

Worst company ever! DO NOT DO BUSINESS WITH THEM! I ordered a shirt for my mom in June....here it is almost August she has yet to receive it. I went to the BBB since they wanted to play with me and I got a 60% refund well if it is not there by next week I will be going back to the BBB for the rest of my money. This company needs to be shut down.

I ordered a blanket for my granddaughter in April as of yet have not recieved nothing...I WANT MY MONEY BACK!