GrandgreatmartReviews of grandgreatmart.com

I ordered a Valentine's Day gift on January 20, 2023. Was sent an email my ordered was done and would be delivered by February 2, 2023. Here we are February 22, 2023 and it still have not arrived. They want me to confirm my details and they would look it. Still waiting for a response. It takes days for them to reply.

I ordered a valentine‘a day gift on the 20th of January to be delivered in 5-10 business days. It has yet to be delivered. The company told be if it isn’t delivered by the end of February, to get back to them. I would like my money back since Valentine’s Day has come and gone. But their response to this is to advise me to be patient!!

Kussen besteld zou 7 dec bezorgd worden. Niets ontvangen. Nu hebben ze het email adres van mijn man die de bestelling gedaan heeft geschorst en kan hij niet meer reageren. Wat is dit voor een bedrijf. Dit hoort bij opgelicht thuis

I still haven’t received my 1st Christmas cushion on the 30th of December it reall defeats the purpose of Christmas as it has now passed very disappointed

I sent a message that the item I ordered had a defect in the snaps, I got a email from them that said they would get back with me, but when I dug into their policy, it states the customer only has 24 hours to make the complaint. Which technically they can wait to get ahold of you after the 24 hours and you are at a loss. If I can not get help within the same day then they are not going to get back with you.

I ordered this Christmas pillow in September in order to give it to my daughter as a first time mom, regretfully I never received the order after being promised on more than one occasion that it would be delivered before Christmas. On more than one occasion I was given delivery dates which came and went with nothing delivered eventually I gave up completely and asked for my money back, I must add they did refund my money, but what a disappointment. Will not recommend this company to anyone.

Bestelling niet aangekregen en verzendkosten betaald.Nergens krijg je toegang om een vraag te stellen.Mensen zo ontercht behandelen, afpersing noem ik dit.

Received a pillow for new parents with child's name to be shown, as per previous reviews, the word 'name' has been printed on the cushion as well as chllds name. Again no help at all in resolving issue, they don't believe in quality control or common sense when printing pillows. Now left with a useless pillow as can't give it to new parents. Don't buy from this Company, to quick to take your money without providing acceptable goods.