GraingerReviews of grainger.com

I made the mistake of giving these disrespectful jerks my email address and I've gotten hundreds of spam mail since. Went from maybe one spam a month to 5 per day. Be warned.

Sent me the wrong item twice, charged my card multiple times for things I did not purchase! Returned the items I did not buy, and it’s been a month with no refund yet. I’ve called about it and they keep saying to wait... bs company super sketchy

Horrible company...period. Not sure how they stay in business. Blains Fleet and Farm, Acme Tool, and Home Depot are 1000% better. Had to cancel an order because I could not get a straight answer from anyone. I called corporate and they pushed me back to the bad customer service line. Buyer beware.

Ordered glass petri dishes and they arrived in one day, and were packaged amazingly well. I am beyond pleased with the effort they put into this packaging. I have ordered from other places in the past and they arrived broken. These would have had to have been smashed with a hammer to break . Each petri dish was individually wrapped for maximum protection, then all surrounded in another layer, placed in a box with more protection around it, inside another box. Perfect. Thank you so much.

Excellent service and order status communication. Strongly recommend their products and their web service for fast and easy ordering from their warehouse inventory. Web site was easy to use and provided complete information on the order, the cost of the order, and the cost to ship. My order was filled quickly and accurately. Will definitely order again. Thank you Grainger.

This company is unprofessional and doesn't own up to their mistakes and give people a heads until it's too late & gave my fiance the run around just to tell her they found someone else & scheduled her a bogus interview and didn't show up and literally watched her phone screen and didn't show up

Poor customer service. Got an item different that what was pictured on their website, and they refused to provide refund. Will never buy again from them. They should be out of business.

I ordered a Trojan 12 volt battery for our Genie lift. 4 times in a row they sent the wrong battery, Grainger kept sending me 6-volt batteries. All 4 times I had to crate the battery back up, secure the battery to a pallet, and get UPS to pick the crated battery up. This process took a lot of my time dealing with someone else's mistake four times. Grainger has lost a corporate customer.