Colby F.
Bad customer service
Update: July 2024 - Subsequently had 2 additional calls that resolved the issue. I wish the 3rd person I had spoken with had been the first. I had such good subsequent experiences and full resolution of my issue that I am switching from 1 star to 4. I don't have any issue with the products but I had a terrible customer service experience on the phone just now while trying to get a shipment address changed. Was clear the lady wasn't interested in helping me and I had to ask a lot of questions just to know what I could do to get the address changed. Her attitude and lack of helpfulness was apalling.


