gracevon.comMoissanite engagement rings, wedding bands, and fine jewelry.
gracevon.com (gracevon.com) has 71 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Larry B.
I ordered nearly two months ago. My order hasn’t shipped yet. I have sent four emails and gotten only one unhelpful response. I think this place may be a scam. May 30. Edited to add that today is June 12 and my order has still not shipped. It is now business day 46.
Mamoun M.
Company has no phone to reach them and their communication through emails very poor I been waiting on a response for 2 emails that I already sent and nobody got back to me yet , al I’m asking for where is my order and when I should expect to receive it
Joanna
It takes way to long to ship. You make your first payment before they even ship your item.
Response from gracevon.comDec 6, 2021
Hi Joanna, we greatly appreciate your feedback and are extremely appolagetic that you did not fully enjoy your shopping experience with us. To make sure that there are funds available in your account, LendFirm charges your account on the days that you are paid. Payments begin on the pay date after you checkout, and it is perfectly normal to make at least one payment before you receive your item. Each piece is made-to-order and created with the utmost attention to detail and craftsmanship. Every piece is then meticulously examined by quality control to ensure your piece meets our exceptionally high standards, which is why our production and shipping time is 5-10 days. We sincerely hope this helps clarify your concern and do not hesitate to reach out with any other questions or comments! As a thank you for your business and feedback, we'd love to extend you a promo code to be used on your next purchase with us. Please send us an email at [email protected]!
