זוהר מ.
I purchased a paid plugin and it…
I purchased a paid plugin and it crashed my site and I didn't get a working solution from support.
Response from GPL TimesSep 6, 2025
We’re very sorry to hear about your experience. We’ve checked our records but haven’t been able to find any purchase or support request under your name or details. We’d really like to get to the bottom of this and help you resolve the issue. Could you please provide us with your order details or ticket ID so we can investigate further? Please note that it is highly unlikely for any support request to remain unresolved once it has been opened, as we make it a priority to respond to and resolve every ticket.