G PenReviews of gpen.com

First, I can't find a way to leave a review on their website so I'm leaving it here. I bought the melt hot knife in September 2026. It is October 12th and it no longer works. There is no reason for it not to work. I have reached out to their customer support we will see how long it takes for them to respond and how they handle the situation. I will update this review accordingly.

GPen have deplorable sales tactics of offering you discounts after you have made your purchase. All kidding aside, less than five minutes after placing my order they had the nerve to text and say oh I've got a better deal but oh it's too late. Absolute bull shit. Date of experience: August 02, 2025

The G pen micro+ tank bad 👎 😬 design. I have replaced the tank and 2nd tank has failed again. Keeping it clean does not keep it from failing. Last for a couple of months then no good will fash red and green lights then turn off. New tank with shipping $23. to expensive to keep up buy something else!

This company has hands down the worst customer service I have ever ran into.. I got the g pen micro concentrate vaporizer and it is completely trash email them within 10 minutes of receiving the product telling them. I am not a satisfied customer and that I want my money back and they refused to give me my money back, saying it's a used product.. It tasted like complete 💩 chemicals and wires and electronics.. They told me to do a burnoff.. I told them that the industry standard should be they do the burnoffs prior to shipping it out, so us consumers don't have to inhale toxic 💩 .. also I did the burn off as they suggested, and it's still didn't work and I ended up wasting some good concentrate....They got me for $50 so I feel fortunate compared to some of these reviewers spending $200 plus add this horrendous company.. it's my fault.I should've done my research.. If anyone is reading this and considering buying anything from this website, just know that there's a good chance you're going to feel like you just flushed your money down the toilet.. That's exactly how I feel.. And it looks like many many others.. terrible products and even worse customer series.. they don't even deserve the one star I have to give them.. 0 out of 5 from me.. I'm telling everybody I know stay away.. If you guys wanna see some good green that I grow. Check me out and grow diaries...Username Hempface86

I was never able to get my micro G Pen to work. I contacted the company several times in an attempt to get help to no avail. I finally asked for a return authorization and they refused saying they can not take back "used" product. I assured her I could never get the device to work so clearly it is not "Used". Custromer Service was zero value. In fact she was not only zero help, she was sarcastic and rather dismissive in her responses. I can not in good conscience recommend doing business with this company. Save your money. You can buy much better products at significantly better pricing.

I purchased the gpen roam. It plugs after every use and requires extensive time consuming cleaning. Making it totally useless and definitely not mobile. I tried reviewing it on their site of course it only allows positive reviews. Beware of any company that will not let you post a negative review.

I got a gpen connect about a year ago. Only used it maybe ten times within a couple months. Then I moved and haven't used it and when u went to use it a few months later it wouldn't work. I tried and cleaned everything and still wouldn't work. I contacted gpen and told me without a receipt that there's nothing they would back and I don't keep receipts for months..... So fast forward and I wait till 710 sale specifically to order a new tank and another cheap part just in case because they told me it needs a new tank most likely . I wasn't going to pay 45 bucks for a tank for something that I already paid 200 for and should be working. So 710 comes and i place an order for a tank and another part and a vape pen which is the Dr green thumb micro. They cancel my order a week later with no warning. I contact them and explain and they tell me they will fix it and honour the pricing. So they do it and re charge me again.... Gets cancelled again. This is now 3 weeks later and another complaint email and a person telling me now I have to call to place a THIRD order.. and manager finally emails and says they will send me order. I got the order. The tank and part fixed nothing.. so obviously the battery has gone to crap in a brand new device that was barely used cuz that's the last thing it could be. The micro Dr green thumb vape pen is the worst vape I've ever used. Even keeping it upright, the white plug from up inside constantly comes out and gets stunk in the tank and concentrates are everywhere except down on the burner. Allll the time! It's a huge waste of my product and doesn't smoke well because of it either. All in all I'm super disappointed. I tried to email again about these things to the manager and they never replied... Not surprised and then shared a story about it all on my ig lady_smokeatoke and of course they didn't care there either. I will never buy any more products from them and going forward I'll make sure my reviews reflect that in store and on my ig page.

Purchased the Elite. Worst waste of money. Runs VERY hot and takes several heatings to get any vapor to show even at 410 degrees F. Takes forever to charge and no time at all to deplete the battery. Tried to contact them several times to request a return and refund. They never respond. Tried several times to register my pen. Neither listed serial numbers are recognized by their system. Again tried customer service. No response. Please don't waste your money regardless of what deal they are offering.