GovConnectionReviews of govconnection.com

4.437 reviews
Computers & Phones
732 Milford Road, Merrimack, New Hampshire

GovConnection

About GovConnection

“A better way to buy information technology products.” That's what Patricia Gallup and David Hall had in mind when they founded our company in 1982. Seeing a significant business opportunity in the emerging personal computer industry, the two entrepr...

GovConnection (govconnection.com) has 37 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: govconnection.com
Website: govconnection.com
Category: Computers & Phones
Location: Merrimack, New Hampshire
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GovConnection reviews

37 approved reviews, newest moderated first

Valued C.
Oct 7, 2021
Order came fast and on time
Order came fast and on time
Response from GovConnectionOct 9, 2021
We're glad to hear it. Thanks for the feedback!
Valued C.
Oct 7, 2021
Super slow to ship and deliver
Super slow to ship and deliver. Return process was too cumbersome to bother with.
Response from GovConnectionOct 9, 2021
We’re sorry to hear your experience wasn’t positive. But thank you for your feedback – it will help us improve our overall service. We’ll reach out to you directly to learn more about the specifics. Thank you so much.
Valued C.
Oct 7, 2021
Great and supportive IT supplies company
Always very easy to order from and our account rep. is always on top of things.
Response from GovConnectionOct 9, 2021
Thank you so much. We really appreciate the feedback. Don’t hesitate to contact us if you need anything. Thanks.
Valued C.
Oct 7, 2021
I really enjoy working with my rep Rob
I really enjoy working with my rep Rob
Response from GovConnectionOct 9, 2021
Thank you!
Valued C.
Oct 7, 2021
They are very fast (on the spot) with…
They are very fast (on the spot) with giving us quotes and I can always reach Jeff either via e-mail or phone.
Response from GovConnectionOct 9, 2021
That is so great to hear. Customer service is so important to us – it is great you’re receiving the level of support you need.
Jeffrey Michael B.
Oct 6, 2021
Jeff Sparr as always gotten us the…
Jeff Sparr as always gotten us the quotes we’ve requested in a timely manner (or quicker) with the best options available.
Response from GovConnectionOct 9, 2021
Thanks so much for the feedback. It is great to hear you’re receiving that level of service. Please don’t hesitate to reach out if you need anything. Thanks!
Valued C.
Oct 6, 2021
Uncommunicative and Longest Wait Time for Ordered Products
I ran into a lot of issues ordering from you. The rep was very hard to get ahold of and not very helpful in providing information about the status of my order. Within a month and a half, I had received only 1/3 of the parts I had ordered. After repeated emails to the rep, I was told that something was backordered, and ended up having to cancel it and order from somewhere else, receiving it within 2 days. If items are backordered or not being produced, that should be communicated to customers instead of allowing them to just wait for products that are not coming. Very frustrating overall experience and would not recommend to others.
Response from GovConnectionOct 6, 2021
We’re really sorry your experience wasn’t a positive one. But we appreciate your feedback. We will be contacting you directly to learn more about the issues you faced and to identify specific areas of improvement.
Gina
Oct 5, 2021
Fast service and good prices
Fast service and good prices and selection.
Response from GovConnectionOct 9, 2021
We are happy to hear it. Thank you!

GovConnectionReviews of govconnection.com

About GovConnection

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GovConnectionReviews of govconnection.com

GovConnection reviews

Order came fast and on time

Super slow to ship and deliver

Great and supportive IT supplies company

I really enjoy working with my rep Rob

They are very fast (on the spot) with…

Jeff Sparr as always gotten us the…

Uncommunicative and Longest Wait Time for Ordered Products

Fast service and good prices

About GovConnection

About these reviews

More in Computers & Phones, New Hampshire

Connection

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Gpucycle

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GovConnection reviews

Order came fast and on time

Super slow to ship and deliver

Great and supportive IT supplies company

I really enjoy working with my rep Rob

They are very fast (on the spot) with…

Jeff Sparr as always gotten us the…

Uncommunicative and Longest Wait Time for Ordered Products

Fast service and good prices