GourmiaReviews of gourmia.com

I purchased a GOURMIA6 quart air fryer. It stopped working but was not in the # Warranty timeframe. I barely used it and I called customer service as it said on the purchase app that I bought it from I got a gentleman a customer service who was not very friendly. He told me to find the # Warranty form fill it out and return it back to his email and he said he didn’t know if he could do something about it. He never sent me the form and the customer service department needs work. Totally dissatisfied and I will never purchase another product from GOURMIA and it’s too bad. It was an amazing air fryer.

Bought the Gourmia Airfryer model GAF788 at Costco with discount coupon for about roughly $40. It's not even two years old, and it died suddenly. I contact the company tech support replied: ship it , we will repair for a charge of $40 for repair and I handle shipping cost. None sense, it's easier to buy a new one! In conclusion I will not buy there products again. Instead I paid a bit more and purchased a much higher brand + 3 years warranty!