GourmiaReviews of gourmia.com

Product is Guaranteed to breakdown just after the 1 year warranty ends , they want you to ship the product to NY to get it repaired and you the customer pay for shipping and repairs, the total waste of money, Will never buy again

re:gourmia 7qt air fryer review Our uni has been a total disaster after the warranty expired. The display was failing from the beginning and soon we had to start guessing the various settings. Eventually, after about a year plus of usage the unit failed completely. Cannot recommend it even to my worst enemy. totally unreliable.

I have an air fryer that was covered under warranty the warranty was still good have proof of receiving everything and was told that my unit is no longer made to cut the cord and throw it away and they will give me a $50 Amazon gift card. I didn't even purchase it from Amazon I purchased it from Walmart it's probably a freaking scam but now I'm out an air fryer that was covered under warranty that I paid good money for. So if you buy beware the warranty is fault they do not hold to their warranty whatsoever at all. I also have photos of the comments from gourmia's warranty claim to prove everything.

I purchased a Gourmia air fryer less than a year ago from Walmart (online). The air fryer has stopped working. So I started the warranty claim. Gourmia wrote me back and said they don't cover the warranty because it was purchased from a third-party seller. However, when you go to the Gourmia website and view the exact air fryer that I purchased, the gourmia website recommends purchasing it from Walmart! DON'T BUY THEIR PRODUCTS, THEY WON'T COVER THE ONE YEAR WARRANTY!

Dont bother contacting cusromer service. They wont help you, total scammers. Complete assholes

Scammers, the item broke in a few months after buying brand new and they wont replace it. Totally ripped me off. And take forever to get back to you.

I purchased a Gourimia 7 qt FRY N FOLD digital air fryer and my glass basket cracked while taking it out. I then contact Gourmia for a replacement they send me a link to pay. After paying they tell me they don’t have the part anymore. I proceed to call customer service and the representative has a terrible attitude no grace, no sincerity just yup we took your money we don’t have the part so yes go to another company. I will never buy another gourmia product ever again I feel scammed!

**1-Star Review - GOURMIA TOASTER OVEN AIR FRYER: DEFECTIVE PRODUCT, WORSE CUSTOMER SERVICE** "Extremely disappointed with Gourmia's product and service! I received their Double Door Toaster Oven Air Fryer as a Christmas gift, but it stopped working after ONLY 1.5 months! Despite having: * Model number: [insert model number] * Serial number: [insert serial number] * 1-Year Warranty Gourmia's customer service failed me: * I contacted them via phone and provided my serial number * They still emailed me a laundry list of required "proof" documents, including: + Receipt (which I didn't have since it was a gift) + Original box and packaging + Photos of defective product + More... * It's clear they're creating hurdles to avoid replacing/refunding the defective item Their response did NOT resolve my issue; instead, it frustrated me further. **WARNING:** Be cautious of Gourmia's products and beware of their difficult return/replacement process. 1 STAR - Will update if they surprisingly fix this issue