The Goulet Pen CompanyReviews of gouletpens.com

Ordered 8 ink samples, beautiful colors. However 2 of the samples had black stones in them. They were really nice and send me replacement bottles. Want to find out how this happens. Anyone know anything?

Had ordered from Goulet Pens a few years ago and everything went well back then, just tried to order a Pilot Metropolitan and a bottle of Noodlers ink a few days ago and the order was cancelled on their end for absolutely no reason. When I contacted them about this they said it's probably a glitch in their system and I'd have to use a new address to make the order. Honestly am extremely disappointed in the experience, I don't understand how changing my address would help with the glitch, something is very fishy here. I've been hearing many good things about Goulet Pens but this recent experience is extremely disappointing, I wasn't even able to place an order, it's like they don't want to do business with me. I don't normally write poor reviews but given the good reputation Goulet Pens has among the Fountain Pen community this glitch where I can't even place an order properly is very disappointing.

I have mixed feeling about this company, I think it does a fantastic job having such an absolutely wide range of products: moreso than any other company that I've been finding. However, one of the samples I ordered was clearly incorrect. Mind you it was an inexpensive sample at $2 or so, but judging by other reviews it seems this has happened before. When I contacted them by email, they simply stated that the nib sizing may make it look different than what they have on the site / or the shimmer isn't as apparent as it might seem. However I've definitely purchased it before, and it was definitely incorrect. I even used a cotton-swab on paper method that they use to showcase on the site, but it was a very different ink with no shimmer. The only other thing I can think of is maybe they didn't shake the bottle before pouring out a sample, so I got a portion of it that had no shimmer / color variation.