The Goulet Pen CompanyReviews of gouletpens.com

I ordered over the phone as I wanted to make sure the nib I was ordering was what I wanted. I dealt with Jessica and she was amazing! I would definitely make Goulet Pens my go to for all my pen needs.

A good company to deal with for a great selection, good customer service and fair prices.

Solid company with fast shipping and good prices. These guys are a small business that does good work and deserve to have your support. I love my Pilot and Sailor pens from them!

I have purchased quite a few items from Goulet over the past 4 years. Since then, I have never been disappointed. They clearly care about the pens that they send. They also send a sticker and a hand-signed note from a QC officer. In addition, they minimize the amount of plastic that they use in their packing. They're not big on their own, but they really add to an experience that is nothing short of joyful.

I never cease to be amazed at this company. Great selection, friendly staff and they go above and beyond with customer service and making sure the order is right. I do miss the hand written thank you notes that used to come with every order, but at least we still get tootsie roll pops. Definitely customer focused and engaged with their customers.

I have made many orders and spent quite a bit of money at Goulet Pens, and I am a very satisfied customer. My orders are consistently shipped quickly, accurately, and safely (items are always secured, and I have experienced no breaks or leaks). I had one issue with a pen I ordered a while back (there seemed to be a defect with the cap of the pen, so every time I screwed the cap on, it would cause a misalign with the nib and feed). Customer service initially tried to help me correct the issue, but when it was clear that it was not something I could fix, they issued me a prompt refund. Goulet Pens has great service and I will continue to order from them frequently!

Great attention to detail when shipping orders! Fast and free first class usps shipping with a large order.

I ordered a Visconti HS fountain pen from Goulet after finding their blog and seeing their obvious enthusiasm for all things pen. I knew some of the Visconti pens have quality control issues, and with that in mind I bought a demo pen with a slightly modified nib. The choice worked out well and the pen is reliable. Service was quick and with the cost of the pen, shipping was free. I will certainly return. The HS is a very smooth pen to write with. The quarter-turn twist cap is clever and I am used to the unusual reservoir and filler. This pen requires more deliberation than the many competing fountain pens that take cartridges but that’s part of its charm. I returned to fountain pens this year after a long hiatus. I make my living from words and written communication, and in the pandemic I resolved to improve my penmanship. While I could obviously do that with a ballpoint or rollerball, the fountain pen demands a level of care and it is satisfying to use. I like to think my penmanship actually is improving, too. Good job, Goulets and company! John Elder Robison NY Times bestselling author Machine aficionado, photographer, and Champion Eater