GoTrustedReviews of gotrusted.com

I have used this company for the last four years. There are free services now that give you free VPN access. No need to use this service anymore. I always found it a bit expensive too.

I travel globally and need an effective VPN. While GoTrusted seems to work - it can be a real pain getting and staying connected. The program seems to frequently bump me off my wifi connection. Additionally it can be arduous to connect to the service - especially in China. I reached out to their technicians for help in China. They helped me through an initial problem - then ignored subsequent failures that became difficult to use the internet in China. It also took a number of days for the tech to get back to me. If GoTrusted is incapable of providing technical support - then the least they can do is to create an up to date checklist to self troubleshoot by users.

Good value for the price without lengthy contracts but unfortunately disconnects frequently and can be an issue getting back on

I enjoyed the service during a short trip to Shanghai last month. The connect is not that stable though it is quite fast when it is connected.

I live in Saudi Arabia and I suggested that my new roommate get your service. Every since she has it is like the service thinks we are both running off the same account and constantly kicks us off. When I was the only one in the house who had an account with you it was awesome!

When i first started using GoTrusted it was fantastic and there was two servers that i used, both in the UK. One was much faster than the other called "Anything - Like GoTrusted" suddenly it just stopped working and couldn't get it to work after that. The other one was just never fast enough but served a very basic purpose. Once i left China it was pointless keeping the service and unless the service improved hugely in the coming spring I won't bother re subscribing when i get back to China in the coming March.

It often dropped connection. Need improvement.

I contacted customer service a few times and suggestions were made but none of then fixed the issue. The connection to VPN was totally irregular connecting maybe 1 in 10 attempts or when it did connect it dropped out very soon thereafter. After trying everything possible and wasting almost all of the money I spent on the service I finally gave up.