GoTrusted Reviews | Read Customer Reviews of gotrusted.com

GoTrustedReviews of gotrusted.com

3.5443 reviews
Internet & Software
900 SE Ocean Blvd. Suite 232-D, Stuart, Florida

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GoTrusted

About GoTrusted

GoTrusted is the Original Strong SSL encrypted VPN service, in business since 2005. GoTrusted turns any public free WiFi hotspot into an encrypted and firewalled hotspot for your computer or device. Browse in private, unblock websites, view video from your home country, send and receive email, and use social media securely when on GoTrusted. Unlike other 'ad-based' privacy or proxy software, GoTrusted's VPN service network is fast without privacy compromising ads. GoTrusted is easy to use on all your devices. With GoTrusted, know your privacy is always protected wherever you connect.

GoTrusted (gotrusted.com) has 443 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: gotrusted.com
Website: gotrusted.com
Category: Internet & Software
Location: Stuart, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: March 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoTrusted reviews

Showing 101 reviews with 3 stars · Clear filters

Valued C.
Jul 25, 2016
Good but could be better.
It works great when it's really working. Often, however, it drops out after a short time, which is frustrating. So it is a very helpful tool, when it works.
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Valued C.
Jul 18, 2016
No Cancellation button
I have not used for over 2 years yet I could not cancel it , the only way was by cancelling my credit card because Gotrusred kept charging me every month.
Response from GoTrustedJul 19, 2016
Hi, We're sorry you had an issue canceling the service, but the cancel option has always been on our Support page of our website. Or you can just email us any time to cancel. We cancel immediately when we receive communication to do so... always have. Best, The GoTrusted Team
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Luis
Jun 25, 2016
VPN disconnects too often
The VPN worked fine, but it disconnects too often. It was too usual that I looked and saw that the VPN had silently dropped and I was navigating in the open again.
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Toto
May 22, 2016
Crashing
Crashing down often. However, I was using it in China, so as far as I know it highly depends on area you in.
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Ed
Apr 25, 2016
Suspended account
My credit card was hacked and had to be cancelled. I did not get a chance to contact all payees before traveling. Go Trusted suspended my account when my monthly fee came due, without any warning, while I was in China! The place where VPN use was most important, and they left me high and dry. I had to borrow someone else's computer to reactivate my account. A grace period would be appreciated. My credit card has been hacked on multiple occasions, and it is sometimes difficult to remember all of the companies to contact and notify of a new number.
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Michael
Mar 30, 2016
VPN Keeps Dropping in Foshan
It used to be quite good when I was using GoTrusted from 2008 to 2012 in Shanghai and Suzhou, but now that I am using it in Foshan, it kept dropping.
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Myron
Mar 16, 2016
stability of the service
The service is not stable enough. Sometimes ti was good; sometime it could not work or only worked for a very short time. On the whole, I am not able to have a firm conclusion at the moment since I have only tried it for a few days..
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HCM
Mar 2, 2016
Reliability
Connected line dropped periodically when using my MacBook Air in China and speed of surfing appears to be slow at times.
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