GoTrusted is the Original Strong SSL encrypted VPN service, in business since 2005. GoTrusted turns any public free WiFi hotspot into an encrypted and firewalled hotspot for your computer or device. Browse in private, unblock websites, view video from your home country, send and receive email, and use social media securely when on GoTrusted. Unlike other 'ad-based' privacy or proxy software, GoTrusted's VPN service network is fast without privacy compromising ads. GoTrusted is easy to use on all your devices. With GoTrusted, know your privacy is always protected wherever you connect.
GoTrusted (gotrusted.com) has 443 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
gotrusted.com
Website
gotrusted.com
Category
Internet & Software
Location
Stuart, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: March 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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since end of December 2014 China upgraded the firewall and made it harder for VPN to stay online. Gotrust failed most of the Time and I had to manually changed the the server position. I was feeling like in old times World Wide Waiting. Switched to Astrill and have now an uninterrupted Service.
ML
Marco L.
Unstable
I am based in China (Shanghai) and used the VPN to bypass the chinese firewall and censorship. I found most of the time the connection unstable, lasting few minutes and frequently disconnecting, in several days it was no possible to connect at all. Speed also quite slow even if on most days usable, this was not my major issue. I have used your service for long time but situation got worse and worse during last 6 months and so I have decided to stop it.
PA
Patrick
There was a Time...
I was a customer of GoTrusted for many years, but they have not upgraded there services that I am aware. The service is slow and options are few. I recently made a change and I cant believe the speed and options available. PureVPN is tops....bet we will see how they perform over time.
KS
Kristian S.
It works, but is unreliable
Here in Nanjing, China, I found it frustrating how often I had to wait for the GoTrusted VPN to connect, then lose connection, then re-establish connection, etc. It happened all the time, whether or not my server connection was good or not. I have moved to a more reliable VPN here, and almost never encounter such issues now. GoTrusted may work well in other places, but in my experience, here in China, it is not the best, not by a long chalk, and is actually more expensive than other available VPNs too.
JA
james
Employees could not possibly use their service
If I had a business, a service to sell, I would want to have a view of my service from a clients point of view,...but not GoTrusted,...or they would make their time consuming service easier to use,...the most frustration is the forced upgrades,...by forced, I mean, that the customer, must frequently download the upgrade, that is, removing the old GoTrusted, and installing the new, and to make this worse, the customer only knows when a new upgrade is "forced" upon them, is by the frequency of the service going out,...which, in the middle of a Netflix is aggravating.
Response from GoTrustedNov 12, 2014
Thank you for your feedback. GoTrusted does not require you to update your client if you choose not to. The service will function with our older software versions and we even suggest staying with previous versions if they're working well for you. We do suggest upgrading if you're having persistent issues, but that would be the only time and we would not require it.
With new or old software you shouldn't be receiving frequent drops and our support is happy to help with any issues you might be having.
Thank you,
The GoTrusted Team
OB
Odd Berglund /.
Chinese gov/it-wall got the best of you
Your VPN drops out to aii the time ( check my logg) and compared to my new VPN you feels like dial-up internet from the 90:s.
Sorry
AL
Allen
A bit complicated to make it work consistently, too much maintenance
I am in China, but kept having to reconfigure the VPN, or download a new version. Biggest complaint is that it would not stay logged on. Uncommon to stay connected more than 30 minutes.
JE
Jean
Slow, unstable and inadequate
For a paid service, GoTrusted is way too expensive for the services they provide. Unstable, i was rarely able to be connected for more than five minutes at a time, never on PPTP. Very slow speed. All in all, I paid for the service for six months and I am now connected with a free vpn that is way better.
Response from GoTrustedOct 9, 2014
Thank you for your feedback. Slow speeds and connection issues of that nature are not typical for the service. Customer support can usually sort out any issues if you contact them. Typically it's just a minor settings change that has to be adjusted.
Thank you,
The GoTrusted Team