GoTrustedReviews of gotrusted.com

I had very poor service in China. It worked on my iPhone but only minimally on my Macbook Air--the device I needed it the most. When I returned from China and tried to contact them for support, I was given not an option to get customer service support. I ended up canceling the service due to frustration of NOT being able to talk with someone (they don't offer phone support). If this company is serious about keeping customers, they should offer real person-person support.

Look at title of review.

Site states you can watch your streaming programs on sites such as Netflix and Hulu. I couldn't access these or others. When I contacted gotrusted about the problem all they really had to say about it was that most all vpn providers were experiencing the same issue because of vpn blockers. I was able to find one that works in minutes. I figure that you shouldn't advertise a service you cannot provide.

I travel across Asia and tried to use GoTrusted in various countries over a period of around 18 months. Connection to US servers was very hit and miss and anywhere else (Europe mostly) virtually impossible. Trying to connect in China was impossible.

This program is outdated and unreliable in the most simple terms. In a 30-minute internet session you will spend 5 minutes online and another 25 being connected, disconnected and re-establishing a connection. This may be a problem with the location (China) but my my personal experience and the general consensus is that there are just way to many options when it comes to service to accept quality this poor. Save yourself the time. Go with a more modern and robust service provider.

A lot of disconnections and annoying ui with pop up window that can't be turned off and shows useless info. Not enough servers choice to get over the Chinese wall.

For the price, there are better and there are worse. The fact that I am in China and need a reliable connection to the USA is the reason I tried the service. The connection drops would not be a MAJOR issue if the reconnect was automatic and fast, but it is not. THE BIGGEST deal breaker is the bandwidth choke. WOW...the connection are so slow that forget about major data transfers. Forget about streaming anything.... even file downloads will take FOREVER.

One of my friend who visit me last month and recommend me to use your product, he seems no issue to access web outside China with his iphone, I have both private VPN server and paid local VPN, both suffer from instability from time to time, but in general speaking, they work. However, for some reason, your product seems not able to bypass notorious Great Wall firewall when install on a laptop. it hang when i try to accessing youtube.