GOTOPERU.comReviews of gotoperu.com

Excelente atención y servicio, el lugar es espectacular

In Cusco, Ivan was great at explaining the local traditions and history in a way that really stayed with us. Ruben made our day exploring the ruins, salt mines, and small towns really special — it felt like we were visiting with a local friend rather than a guide. Carlos helped us at Machu Picchu and Rainbow Mountain and even took some really good photos for us, while Fausto made our time around Lake Titicaca both interesting and fun.

17/sep/2025 Update: It has now been more than two months, and we have still not received any refund despite repeated assurances. The company has continued to give false promises without taking any real action. This lack of honesty and accountability only reinforces our disappointment and confirms the unprofessional nature of their service. We urge others to be extremely cautious when dealing with this company. Aug/2025 Good Trip, But Poor Post-Trip Communication from GoToPeru Overall, we had a good experience with GoToPeru during the trip booked through WeTravel. However, after requesting several cancellations (tours, flights, and services) — which were confirmed via WhatsApp — the communication completely stopped once the trip ended. We received no official confirmation, refund, or response, despite multiple follow-ups. It’s disappointing that the professionalism did not extend beyond the trip itself. Be cautious if you need post-trip support or refunds.

Muy buen servicio Ampliamente recomendado

Wonderful service, very pleasant and well organized. I did their Rainbow Mountain, 4 day Inca Trail to Machuppichu option and I highly recommend it! Angie and Greta are top notch :) 🥳

Organising a trip to Peru when you live in Europe can be tricky, but the amount of care that GOTOPERU took to help us plan it was unbelievable. We ended up with the perfect itinerary that best suited our needs in a fair and affordable price. GOTOPERU offered a fantastic customer service. They were next to us, tending to our needs throughout this amazing trip. Whether in the Amazon Jungle, Machu Picchu, Lima or in the Rainbow Mountain they were always next to us, eager to help us and make our stay as comfortable, enjoyable and safe as possible. Thanks to Joseph, Greta, Saira, Joana and everybody else in the GOTOPERU team we had a once in a lifetime experience. Thank you GOTOPERU, keep up your brilliant work and excellent customer service. Stay in touch.

I just experienced a trip of a lifetime to Peru. GOTOPERU- Paul planned everything so thoroughly that I literally just had to arrive in Cusco and then I started to have an adventure of a lifetime! Every single second I was surrounded by beauty, magical mountains and feiendly people. A well organized trip and the perfect holiday! I first started off in magical Cusco and surrounding areas. Cusco is definitely a must travel to for every person at least once in their lifetime! It is a city and area that stole my heart instansie! Go and see it! All of it! Machu Picchu, Rainbow Mountain, Humantay Lake, Sacred Valley… Next up was the Amazon (Puerto Maldonado). O what beautiful nature and an experience of the jungle, it is like being in paradise with all the fruit and animals and a lake that are surrounded by palm trees. Definitely memorable! My final stop was in Lima, a world class vity by the sea… It also has a magical feel to it, I was in Miraflora (in the city) and Punte Hermosa, a quaint little surf town, but surely a gem on the coastline! What unique places and modern way to experience Peru. I cannot thank Paul and Joseph of GOTOPERU enough for their exceptional service and great planning that went into my trip! I loved every second of it and will be forever greatful to have experienced this journey I was on… Adios Peru, Muchas Gracios! Till we meet agiain! 🇵🇪⛰🦙

A family of four of us signed up for the tour in Peru, guides were great, specially Franklin, he was well organized, clear in his explanations and was extremely knowledgeable and caring. All the activities were well planned .Gotoperu made sure everything; travel, entrances, transportation, accommodation, was all taken care of so we didn't have to worry about a thing. These guys will show you the real Peru .