GothMallReviews of gothmall.com

Extremely helpful responsive staff to help with size issue.

This is an awesome site! They respond quickly to questions on Facebook and had my things shipped out within just hours of me buying them. They also gave me a coupon for 15% off which didn't end up working, so they refunded the amount it would have been back into my account. Great small business, 12/10 will definitely be back to this site again.

Excellent experience! I ordered a pair of corseted leggings and Molly from Goth Mall helped me with sizing and offered great advice. Customer service was delightful, super fast shipping and I was able to keep track of my package every time it moved. Super happy with everything! Will definitely buy from them again.

I ordered the ‘basic witch dress’ and i love it!! Its decent quality material and it arrived in a few week :) Definitely buying from here again

I absolutely LOVE LOVE LOVE my spike phone case!! I purchased my first spike case in Hong Kong which was made out of vegan leather and metal spikes several years ago for my Note 5. However, when I upgraded to the Note 8 I wasn't able to find this case in United States which was a bit disappointing. Luckily, I stumbled across GothMall online and I am really glad I found this company. The customer service has been amazing and very prompt...when I recieved my case it was made from the highest quality of materials and they even provided additional glue and rhinestones. I highly recommend GothMall and will continue purchasing my phone cases from them. Thank you!!!:-)

I had a few problems at the beginning with my email, but everything was solved quickly. The products are quality and the customer service as well!

I had a small problem with one of the products I ordered and they were very fast and willing to fix it Amazing customer service. 100% ordering from them again. Very trustworthy company

Items that came through were terrible quality and the sizes on the website don't match up to what you recive. Would not reccomend and I do not trust this company. It's just short of a scam. Never ever using them again. Update 01/03/2022 as you keep responding to my original complaint from 2019. You attempted to have my review taken down once already. I appealed and it was put back up. If this happens again I will appeal again. I've already posted the items all over instagram highlighting how poorly made they were. Including the replacement that was sent out. It fitted no one. It went in the bin. Thanks for your time.