GothMallReviews of gothmall.com

I ordered my wedding dress from Goth Mall and at first, I was very concerned because of the take it takes to be made and get delivered. I emailed the company and they were the absolutely sweetest! The prioritized my order and got it to me with ample time for alterations! The dress is absolutely beautiful, and it looks exactly how it did on the website! Their customer service was absolutely wonderful!

Picked up the Scottish vampire outfit from GothMall and couldn't be happier. Molly was incredibly helpful — on top of every request and quick to respond. Order arrived super fast and the outfit looks even better in person. Highly recommend.

Goth mall never disappoints 🖤. This is my 3rd or 5th purchase I think, everything is always so so so beautiful. Carefully curated items you can’t find anywhere else! Thanks again!!! 🖤 I wish they could see how gorgeous I look in this dress.

STOP what you are doing and read this if you have ANY questions about GothMall!!! I recently order a 2 piece dress. I am hoping to wear it for Halloween. Molly, emailed me to tell me they would send the pieces separately so it would ship faster. I received the top shortly after. My size in the skirt wasn’t ready to ship, so Molly said she would ship another size for free with a return label for the one that doesn’t work. Of course there was a delay in shipping. So each day, Molly followed up to see where the skirt was with shipping and would email me an update. She has been with me every step of the way. I received notification this morning the skirt will arrive Saturday. I’m over the moon excited. I can’t begin to explain how refreshing it is to have this type of customer service. It was above and beyond. I didn’t feel like I was lost in the masses. Come to find out this is a small owned store. I will be a forever customer! Thank you GothMall and Molly!

Great quality goods, delivered on time, no complaints.. Will be using Goth Mall again!

Das gleiche Korsett, welches auf gothmall für €50 angeboten wurde (und von mir bestellt) auf Shein für €19 gefunden. Korsett hatte kein Etikett drin, wurde also sehr sicher einfach von Shein eingekauft und teuer weiterverkauft. Ärgert mich sehr, da man schon aufpasst, und weil es ja ach so schlimm ist, nicht bei Shein bestellt und dann WHAM. sowas.. Edit: stimmt, die Bestellung habe ich mir aus der Nase gezogen. Und auch nur komplett zufällig hat das Vixen Corset haargenau die selbe Zusammensetzung die GLEICHE Löcheranzahl und die exakt selbe Schnürung. Hau ab. Da bestellt man bei euch um etwas Handfestes zu bekommen und dann ist es einfach eine verdammt große Enttäuschung.

Ready for a story of amazing customer service? In my excitement to buy my wedding dress, I ordered the WRONG size. Not by a little bit either. You can imagine my panic when I received a dress several sizes too small and realized my mistake. I reached out in despair. Goth Mall quelled all my fears. They were prompt, friendly, and reassuring that I would get the correct size. Those wonderful people were correct. I received both (my mistake dress and my actual one) quickly. The dress was a great quality and actually looks like the pictures on the website. I'm a plus sized woman and the thought of dress shopping hurt my heart. I've never been more pleased with the true to size fitting of this experience. If you are looking for a quality, easy experience give them try for your wedding dress.

Customer service was amaaaazing, quality was shockingly good. Already recommended to group of my friends, will defo be ordering from Goth Mall again, thanks x