GothistarAt Gothistar, we craft bags that fuse gothic elegance with bold individuality. Founded in 2021, our designs embody timeless dark artistry and meticulous detail. Each piece reflects our commitment to quality and self-expression - more than an accessory, it’s a symbol of confidence and empowerment.
Gothistar (gothistar.com) has 17 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kathleen St L.
I love the product it’s made well and when I contacted you you were very helpful. I have 3 purses now and I love the medium size the most.
Response from GothistarOct 21, 2026
Hi Kathleen, Thank you for your lovely 5-star review! We’re delighted you love the quality of your purses and that our team could help. It’s wonderful to hear the medium size is your favorite—thank you for choosing us for three purses! Warm regards,
phil I.
There customer service is outstanding and replys fast...
Response from GothistarOct 13, 2026
Hi Phil, Thank you so much for your wonderful 5-star review! We’re delighted to hear that our customer service felt outstanding and that you received fast replies. Your kind feedback means a lot to us. Thank you again for choosing Gothistar!
Juliet F.
The Black Cat purse is a real beautiful purse. The quality is above and beyond excellent. The matching wallet puts the final touches on the purse. I found the customer service to be excellent.. I already have my eye set on another cat purse.
Response from GothistarOct 7, 2026
Hi Juliet, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your Black Cat Purse and matching wallet. It’s great to know the quality, design, and customer service all met your expectations. We’re happy you already have your eye on another cat purse, and we’d be glad to welcome you back anytime!
Tammy N.
Everything went smoothly from ordering, updating and delivery.Merchandise received was absolutely as advertised…very nice!
Response from GothistarOct 5, 2026
Hi Tammy, Thank you so much for your wonderful 5-star review! We’re delighted to hear that everything went smoothly from ordering to updates and delivery, and that your merchandise arrived just as advertised. Thank you again for choosing Gothistar!
James F.
Quality and my wife loved it so winner
Response from GothistarSep 30, 2026
Hi James, Thank you so much for your 5-star review! We’re happy to hear that you’re pleased with the quality and that your wife loved it. That’s a wonderful win for us too. Thank you again for choosing Gothistar!
Karen C.
From ordering to delivery there was never a glitch. I ordered the Dancing Witches handbag and the design and colors jumped off the bag! I was so proud to carry such a beautiful work of art. The best part was at that time a free full size wallet was included with every purchase. I will definitely be ordering more from Gothistar in the near future. Sincerely, Karen C
Response from GothistarSep 28, 2026
Hi Karen, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your Dancing Witches handbag arrived smoothly and that the design and colors exceeded your expectations. It means a lot to know you felt proud carrying it as a work of art. We’re also glad you enjoyed the free full-size wallet. Thank you again for choosing Gothistar, and we’d be happy to welcome you back anytime! Best regards,
chemphysteach
What made my experience great? 1) I love the variety of designs and styles. 2) The quality of materials and craftsmanship is amazing. 3) The website is easy to use. 4) Fast shipping. 5) The colors are deep and rich. 6) Cats. I love cats.
Response from GothistarSep 25, 2026
Hi chemphysteach, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you love the variety of designs, the craftsmanship, the colors, and that your order arrived quickly. We also love that the cats made the list. Thank you again for choosing Gothistar and for sharing such thoughtful feedback!
Jeannette M.
I was honestly so frustrated with the back-and-forth behind my stolen bag. The delivery company was less than helpful, as was your company. I was flying out to help my son's family with his cancer surgery so filing a police report about a stolen bag wasn't a priority. My HOA reviewed the footage but with so many different people picking up their mail, they couldn't tell what was a theft and what was a legitimate pickup. I usually order from Skullette and they have been wonderful. I really was disappointed that Gothistar didn't make any effort to make this right. You have beautiful products and I probably would have ordered again had the customer service been better.
Response from GothistarSep 25, 2026
Hi Jeannette, We’re truly sorry for the frustration this has caused, especially given the difficult circumstances you shared with us. As we mentioned in our email conversation, the carrier’s tracking shows the package was delivered, and we also received delivery proof showing it arrived at the mailroom. Because of this, we asked that the mailroom/HOA footage be checked to help confirm whether the package may have been picked up by mistake or taken after delivery. We understand how upsetting this situation is, and we want to clarify that we have not closed the case. We were still waiting for the additional information so we could continue reviewing the best way to support you. Please reply to our email with any updates from the mailroom/HOA footage, and our team will continue assisting from there. Kind regards,
