Kawaii World StoreReviews of gotamochi.com

I brought an Army Bomb Ver.4 MOTS Special Edition for 80€. After 6 weeks (to Europe) it finally came. But it turned out to be another version (ver.3) and it is also a fake one. Even on the website it said to be a official one (since it was my first order, and definitely my last, I thought it was real). I haven’t contacted the costumer service like others so I can’t say anything about it. I‘m really disappointed because I got another version and a fake one for 80 (!) euro. I could have bought a fake one on Amazon too and it would only cost 30-40€. Please don’t shop here and buy on another (trustful) site.

The quality is THE WORST. The design is blurry and out of focus. It looks like someone printed out a picture of bts on paper, cut it out, and glued it onto a shirt. 0/10 would NEVER recommend. Contacted customer service and was told I received the “correct” product and they’re sorry I don’t like the quality but that it matches the description and I will get no refund or be able to return it.

I ordered a BTS bias bottle from gotamochi in December of 2019, after a couple weeks I emailed and asked about it but was ignored. It’s been months and there’s still no order and they’ve ignored all of my messages. I wish I found this website about them being a scam earlier🤦‍♀️

Please don't buy anything from this shop :) They are a true scammer. I ordered BTS concert hoodie, my order placed was about one week but I haven't received anything (tracking number). I contacted them a lot of but they never reply, I contacted a their Instagram, they said they will tell the Order team but I still receive nothing. BUT MY CREDIT CARD WAS CHARGED ALREADY :) Don't ever trust and buy stuff from this shop, they're SCAM!!!

Abosulte horrible service - i ordered photocards in april to first find out they are completely fake even though it says official one website. Only one half of my order arrived and she has ignored all my emails. Many people are having this problem. Do not order from her ITS A SCAM

Ordered an army bomb, it is fake/had to wait 3 months/was damaged when it arrived/customer service is terrible.

Terrible customer service. My tracking hasn’t updated in ages and they are not replying to my emails. I will be getting my money back through my bank and claiming it as a fraudulent transaction.

I ordered an item that was over $200. I've contacted them multiple times but only have got back to me 2 times and said they would get back to me with a tracking number. Still nothing. This place is a scam and I am now out of $200. Learn from me and do not order from here. I spam them daily now just out of principal. even though I know I will never see order I placed.