Kawaii World StoreReviews of gotamochi.com

This holiday season like past, I signed up for a charity to give gifts for children in DSS care. I got a list fro a 14 year old girl and she wanted a BTS hoddie from Gotamochi Kawaii Shop. I should have known better and rea searched the sight before I sent them $50. Luckily I realized the scam in time and quickly found a replacement from Amazon to save her Christmas. Now I am fighting with the CC company to reverse the charges, because I still haven’t received the merchandise after ordering it on Nov15th. I also repeatedly contacted their support email (no phone number) several times without any response. If I could I would give it zero stars. Chinese SCAM Facebook/Instagram site. Save your time and hard earned money!

I emailed them MULTIPLE times asking if my package has even shipped out yet because it’s been literally weeks since I placed the order also their tracking site is garbage! I even ordered it a month and half in advance thinking it’ll arrive a few weeks before Christmas but nope it arrived a week after. The quality of the Bts hoodie was trash too. If you don’t want to be disappointed avoid this place.

I wish there were negative numbers! I Ordered a couple of items on December 7 and the amount was immediately charged to my credit card. It is now Dec 28 and no sign of the package, The 17TRACK tracking app says the origin Post was preparing shipment on Dec 20 ! in other words .. order now if you want your package for next Christmas ... BETTER YET DO NOT BUY ANYTHING FROM THESE CLOWNS

Please take my advice to not get scam, give it a useful like pleas 🌙 ;)

I ordered a jumper back in August, it hasn’t arrived yet and it’s the end of the year. So no item in 4 months. They ignore emails and there’s no other way to reach them. Avoid. I’m sooo disappointed!

I was completely scammed by this online retailer , I order two Rilakkuma stuffed plushes for 75.00 , pictures showed an authentic product complete with tags - what was sent was a complete joke- a knock off so bad I had an honest laugh before calling my bank and reporting a scam . I also emailed and posted a comparison of the item sent and the one advertised as well as the actual branded product I happen to have ( this fake was the exact same price as the authentic piece) it was also literally falling apart - stuffing leaking out and loose threads everywhere right after pulling out of the crumbled ball of tape they had the nerve to send it in .

Ordered back in July and now it is December and still no order. The tracking info has not been updated since I made the order and emailing them doesn’t help since they seldom answer. I don’t think I will be getting a refund.

We have received our tracking nr but not able to track as it does not go to any website. Been emailing them with no reply for days. Beginning to think this website is a scam!!