Kawaii World StoreReviews of gotamochi.com

My mom gave me 100 dollars to purchase bts merchandise so I came across this website and it’s a complete scam I wasted over 50 dollars on this website when my things never came it’s a COMPLETE SCAM!!!!

I bought a BTS shirt, and now it never came. It's been about 6 months since I've ordered it, and now it says someone bought another one with my credit card. I think they steal your information, and use it. Don't buy from this store, it's a scam.

Do not shop here. You will never get your merchandise. I had to submit a dispute through my credit card to get a refund. Irresponsible company!

DON'T BY FROM GOTAMOCHI Due to being on a very limited budget, I rarely get to order things for myself, but after much debate, I decided to purchase their koi shirt as I had been looking for the best price/place to get one. Unfortunately, I didn't find these reviews until -after- I ordered. At first, they were very receptive, letting me know I'd get a tracking id in a few days once it landed in my country via email. I waited, and waited, on the last day of when I 'should' have gotten one I sent another email to follow up. That is when they didn't bother replying back, and four days later (well past their 1-3 days max promise totaling up to waiting over a week for a tracking ID), here I am writing this review. I am on a disability budget as I cannot work currently so even $35 or so is a fairly big expenditure but I just wanted to get a treat for myself. To have that money taken from me and be left high and dry is disgusting and very upsetting, and while it is not as big of a 'loss' compared to amount some other people have spent it leaves yet another reason why not to trust this company. DO NOT BUY FROM GOTAMOCHI!! Spend a little extra and go to a reputable site so you avoid being ripped off, scammed or receiving poorly made knockoffs. Time to go ask my CC company to do a chargeback. --- UPDATE EXACTLY 1 MONTH LATER --- Never heard back from them.

Wish I had found these reviews earlier I ordered an item a month ago. Finally got a notification that the item was sent to me. Problem is I never got it and the tracking system said it was delivered to a random mailbox all the way across the country! I sent three emails and NO RESPONSE. I will be contacting my credit card company for a full refund and will NEVER order through this company again.

This shop is a scam. I spend $450 at this website. Now they took the money from my account but I still haven’t receive all. I was waiting for so long but nothing came. I called them and they were speaking korean then they email me and said the order will come soon, now I only received 3 stuff but all of the stuff was fake and still haven’t receive all the stuff. They were really bad quality hopes no one buy this stuff.

I ordered a army box for $80. I was excited to get it. When I ordered it, I never got an email saying that I ordered it. That was a big red flag that I didn't notice. It was three months later and I never got an email saying that it shipped. I contacted the website and nothing happened. I kept calling the LA number and no answer. I finally contacted my bank saying it was a scam and was trying to get my money back. I never got an email saying my tracking number, so that was a problem. We are still trying to get my money back, but BEWARE! DO NOT BUY!!!!!!

if i could give a negative star i would. this is a total scam. everything you have read below is true. they string you along until you have to get your bank involved. i would be amazed if they make a profit with all of the refunds they should have to issue. RUN!!!! They are cashing in on the Kpop status and taking advantage of people. BTS's Army should make sure this site is taken down. I spent $105 and received nothing but a promise of a tracking number and a refund text that means nothing. I called my bank and they are processing the refund through a claim I filed against this site. I have called their LA number and no one ever answers that number. Ask your bank to refund your money. They will. The more you do this, the worse it will get for them. Total scam!