Kawaii World StoreReviews of gotamochi.com

My order has never arrived! Please don't order anything. This page smells like sh#*!

I've placed an order for 2 items in July, and I have only received 1 items. I have emailed numerous times to asked about my other items and want a refund for the 1 items which I have not received otherwise give me a time scale on when the missing items will be delivered. I am still waiting for a reply. This company is really bad! This company doesn't deserve 1 star!!

I ordered a Hoodie and didn't get any order information, and I sent them an email recently, still haven't replied to me. STAY AWAY!

Can’t go lower than 1 star! Stay away from ordering from this shop! I ended up having to contact paypal and they opened an investigation against them. They even ignored PayPal’s emails and thankfully I was refunded my money back by PayPal. All the comments on this thread is what happened to me, and all are true.

Could not give zero stars. Ordered complete set of 35cm BT21 pluches. Waited over 2 months and got counterfeit stuff! I saw the pluches in Seoul and these look nothing like the originals. Sad for me that I paid full original prices.

Please, please do not order from this site! I am still waiting for an order I placed over 2 months ago. After constant emails from myself asking where my order is I have had only 2 replies from a lady who calls herself ‘Annie Chung’. The only response I have received is her stating that the tracking number has been sent and when I check it, it doesn’t exist. I have demanded my my money back (£40). But, have had no response and have had to accept that I will not get it back. Please do not order from this site. I just wish I had read the reviews beforehand and I would of ordered from a trusted company.

I need help I have them one email and they responded saying that the package has just arrived to there station. But I want to know if it is real. After reading these comments I am Afraid. I don’t know how to get my money back!! Someone help. “Her name is Annie Chung”anyone familar

I ordered shoes for a birthday present. I ordered 3 months ago. Still have not received them. No tracking number. I have sent several emails. I get the same response. Obviously just a generic letter. I paid $50 for nothing. Poorest customer service in history. They took my money quick. And all I got was a lesson in FRAUD. BUYER BEWARE!!!! FRAUD...SCAM...RIP OFF...