Albert H.
Got a great deal and will come back
Got a great deal and will come back
Response from Got All Auto PartsDec 7, 2019
Thanks Albert our price for quality is outstanding. thanks a million
Our committment is to you the customer. We offer Rebuilt Automatic Transmissions at factory direct prices. We are a certified Quality manufacturing company specializing in automatic transmissions. We also offer vehicle parts, engines, and more at highly discounted pricing. It is our commitment to customer service, quality, and price that will ensure a long term relationship with our customers, as well as continued growth of Got All Auto Parts!!
Got All Auto Parts (gotallautoparts.com) has 106 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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106 approved reviews, newest moderated first
Albert H.
Got a great deal and will come back
Response from Got All Auto PartsDec 7, 2019
Thanks Albert our price for quality is outstanding. thanks a million
Joseph S.
I ordered a transmission and can't get any shipping or tracking information. I have made repeated attempts to get the information but no luck whatsoever. I'm a larynx cancer survivor and can't speak and I still can't get any help.
Response from Got All Auto PartsAug 13, 2019
Joe, we have been trying to contact you. Brittany said she emailed you order status update. When it was purchased it was told 7-12 business days for delivery. order date was 7-30-19.. Ill email you the tracking information. Not sure why we are getting a 1 star review on this it is difficult to speak with you respectfully Mr. Shaw. Ill give you a call and email tracking info. Tracking is 89214002-1 www.rlcarriers.com 1-800-543-5589 track after 7:00pm tonight. Thanks I just called you and you respectfully are unable to speak clearly I truly am sorry for your disability but glad you are OK. Good news that transmission shipped today and email us if you need us since you cannot speak. Thanks
Vernon J.
I ordered a transmission for a ford wind star got it for 200 dollars less than it was advertised for, so far it is working great haven't had any problems with it at this time I would do business with them again and recommend them.
Response from Got All Auto PartsDec 7, 2019
Thanks Vernon we buy more salvage automobiles then anyone in the country..
Garth M.
Tiff always make sure I have the right parts!! Only place I go for my parts. Very knowledgable and helpful!! She has great customer service skills!!!
Response from Got All Auto PartsDec 7, 2019
Tiffany is our number one parts girl. She cares about our customers and advertises that she will beat anyones price and does.
Brandon B.
What good does a broken transmission do me anyways? They say this benefits me, but how? Damaged core that was clearly painted over, missing the ear to mount my shift linkage completely and painted over, clearly not in shipping, but again READ THE GOOGLE REVIEW. I would be more than happy to also post the messages from Kevin whom I stopped talking with after he sent me garbage and couldn't fulfill the promised replacement. He was the first to commit to the empty promises, then the trend continued. Kevin just called and called me a liar and hung up. PLEASE READ THE GOOGLE REVIEW. I have added the text conversation from Henry to the photos. After Kevin couldn't get me a transmission that was uninstallable and told to install it anyways, i was passed to Kelley, then Henry said he makes those calls. THEY OPENLY PROMISE ME A REPLACEMENT ON GOOGLE. Update continued: Please see photos on google As soon as this lets me, I will upload the conversations had between the staff and I. Where do I even start with this place. I was right in the fact that they can't deliver on promises. Between Kevin who said he was the man to get things done, Kelley who said she could, then Henry said he would. I have now spent over 4 months in this process and tried to keep thing civil. I was given false information and tracking numbers belonging to other people. I have provided the messages between myself and the staff at a-transmissions and GotAllAuto, BUYER MUST BEWARE. This company is full of people who are committed to feeding you lies! I know have to start all over in the process because these guys can’t stand behind their promises. Update: Finally got my refund after days of waiting. Now just to see if they fulfill the rest of the promise by sending me a transmission I can actually use. More updates: Still waiting on the return of my funds. Was told it would be completed 2 days ago and still has not happened. They say they want to make things right, but I am feeling as though this was just another promise they can't fulfill so they keep procrastinating and creating excuses. Please continue to follow up daily with this review until this issue is resolved. Update yet again: I will be sure to keep this post live and well. After sending photos of the transmission I was sent with a large crack in the bell housing and missing mounting brackets, I was told I would be getting my money back due to the garbage I was sent. It has now been over 48 hours and NO REFUND. At this point in time, i have been continuously mislead and lied to more than any person should be when dealing with a professional! Please see the photo's of the transmission I was sent and told to h ave installed! UPDATE: Finally after 2 MONTHS of waiting, my transmission arrived. I get it all unwrapped just to find out ITS CRACKED! I feel robbed and now wish I would have NEVER committed to waiting! The team here was great at over promising and excellent at under delivering. I ordered my transmission more than 5 weeks ago. I have been promised so many times that it will ship "tomorrow" that I am pretty sure i'm just going to be out a few thousand dollars! Extending car rentals based on promises this company cannot keep! Update: Was promised daily contact now that we are going on the 2 month mark. Kevin keeps promising that it will ship, but he fails to deliver time and time again! I have now spent more money on car rentals and this transmission than it would have been to buy new. At this point there is no turning back. BUYER BEWARE
Response from Got All Auto PartsDec 7, 2019
I am Kevin and haven't spoke with Mr. Brown in Months. I did assist with delivery of transmission he wished to wait for. When he received it there was a crack in a support bracket mount. We refunded the customer 100% purchase price and allowed him to keep the remanufactured transmission that was received by him . Mr. Brown spoke with Kelly and stated he didn't want to deal with me that was over 4 months ago, when I truly was helping him to receive that transmission he received so since then I haven't even spoke with him he has been dealing with one of our managers Henry. ( So lets set that record straight) I am not sure what he was expecting after that point of speaking with Henry. I do know this particular customer has a remanufactured A518 46RE that he sent pictures of it cracked. They received it off the truck that way is what he stated. So ANYONE AND EVERYONE WHO READS THIS REALIZE THIS - THIS PARTICULAR CUSTOMER HAS A REMANUFACTURED TRANSMISSION FOR HIS TRUCK AND 100% OF HIS MONEY AND HIS CORE - AND APPARANTLY IS WAITING FOR ANOTHER REMANUFACTURED TRANSMISSION???????????? He did not speak with Kevin about that I do know he was dealing with a manager here named Henry. Not sure where he was wronged entirely here. READER BE THE JUDGE. BESIDES LOOK AT ALL REVIEWS OUT OF OVER 70K CUSTOMER ORDERS. Thanks 5-22-19 REFUNDED THE CUSTOMER $899 BALANCE OF REFUND HE WAS ALREADY REFUNDED $200 AND ALLOWED HIM TO KEEP THE TRANSMISSION 7-29-19 UPDATE - all we said is that Mr. Brown unloaded a transmission from a semi truck and received it .. Only to later say a mount tab was broke off. it is a useable component. The transmission is remanufactured like new inside. We gave him 100% of his money back and let him keep the transmission. Its that simple.. That;s all we said.. He has money and a remanufactured transmission that he can work with... Period. If that was me I know that the company didn't rip me off yet realized i was disatisfied but still acted in good fiath... 12-7-19 We shipped Brandon another remanufactured transmission and refunded him. In the end we did the right thing. These 2002 are one year only and very difficult to find at a wholesale level. thanks
Sarah B.
Quickly pulled a part and were professional and polite. Wont go anywhere else!
Response from Got All Auto PartsJul 13, 2019
Thanks Sarah.. My name is Kevin and it was nice talking with you and being able to get you the parts you needed in a decent amount of time. I hope you get everything going for you..
Daniel B.
Great service, were quick and professional. Wont go anywhere else!
Response from Got All Auto PartsJul 13, 2019
Thanks Dan. It was great to meet you and look forward to doing more business with you. Check out our Factory rebuilt automatic transmissions we are one of the nations leading suppliers of GM automatic transmissions in the business. Thanks
Arrianna B.
They were very nice, and quick with the service.
Response from Got All Auto PartsJul 13, 2019
Arianna we truly appreciate you taking the time to tell us about your experience.