Got All Auto PartsReviews of gotallautoparts.com

I ordered a transmission from this company for my truck. while it did arrive quickly(one of the only things they did right) it failed before a year was even up. On their website it claims a 5 year unlimited warranty.. after almost a year of trying to get a replacement from them it still has not happened. DO NOT DO BUSINESS WITH THIS COMPANY. They will tell you ANYTHING to get you off the phone when you call asking for the status of your warranty.. week after week always something like "It's slated for Fridays truck", "We are testing out a unit for you right now" blah blah blah.. these people WILL lie to you. They even claimed I was trying to get a free transmission out of them by keeping the one that broke.. when the people in their office confirmed that they send it first. they told "We will send you a replacement, then you send us the broken unit for failure analysis". if you value your time and money, avoid buying from Got All Auto Parts.

I would like to give more but it’s taking to long to ship my order out I was hoping to be back on the road by now before the snowfall but it’s not looking to go

Great place great service thanks for the fast friendly service unlike the other other yards

Kevin was very helpful. I always have great luck finding the parts i need here. The prices are great and the service is wonderful.

I did not recieve a tracking number for my order nor have i recieved it

Great service got the car towed same day and even got a part for my 08 Impala.

Got the best deal on a engine from Henry came all the way from Detroit to get this engine for my 2009 Charger that thw other yards had that were way more expensive and more miles. It was worth the travel to Got All Auto Parts

I will NEVER order anything else from these people! I ordered a transmission and transmission cooler from them on September 27 2019. I called them the next Friday to find out if my order was shipped or to get information as to when it would be shipped. The woman told me that it would be 7-10 business days before it would be shipped. Cool deal I will just wait until it gets here. The next week went by NOTHING.....The week after still NOTHING, so on the next week which was on a Tuesday I decided to call them to find out where the hell my transmission was since it was well past the 10 day mark. I talked to this woman and she claimed she couldn't find my order, even after I gave her my order number. She then passed me off to the manager named Kevin, and after about 10 minutes he found my order. Come to find out Jennifer did not do her job and just tossed my paperwork under a bunch of papers on a desk. He told me "I know you are irritated,but we are a good honest company and we will figure it out." Ok fine I am irritated because it's been weeks and I still haven't received my order yet! He told me to call him the next day, which was on Wednesday to make sure my package was getting shipped out. On Wednesday, I called to see if it was getting ready to be shipped, and the woman told me that from what she could see it was. Fast forward to Friday I called them to get a tracking number and to find out who it was coming by, and Kevin tells me that my order was NOT shipped out still because there was a delay, which means that Jennifer did not do her job again!!! It was suppose to be one day shipping, but i did not receive my transmission until yesterday October 22 2019!!! The transmission was correct and fine, but i did not get my transmission cooler, so I called back this morning on October 23 2019 to find out where it was and the woman tells me they don't ship it together because it will get damaged(which I understand). I now have to wait a whole 4-6 days before that comes in and I didnt even receive a tracking number on that either!!! These people need to do better with communicating with their customers as far as emails with tracking numbers or even to let them know the status of their order!