TiredOfOpacity
I don’t want to be a commodity trader
The entire electricity contracting experience for consumers seems opaque and a matter of chance. I chose a short duration contract this time to shift my renewal to a different part of the annual calendar to see if there is less price variability. I want to buy cheap reasonably priced electricity- I don’t want to trade commodities. With all that said Sunwave does a good job making the process easy but I don’t think their $50 cancellation fee is competitive with others who don’t charge a fee. This process and industry is ripe for a disruptive innovation and consumer experience.
Response from Sunwave gas+powerOct 13, 2017
Thank you for your feedback and insights they are very helpful. Picking the right time and term to purchase can be tricky, as you have noted there is an element of chance with each decision. We have recently expanded our price offers to include start dates of up to 5 months forward for our current customers, this is a first step in providing a better forward view of price. This structure allows you to see further in advance where prices might be at the time of your contract renewal. In addition there are a variety to contract terms listed for each start month, you will see the seasonality within the various terms. We have a number of products and services in development that we are excited to launch, we believe they will fall into the disruptive innovation category, keep an eye out for their launch within the next 2-3 months.