Mike N.
Copier Pickup Pflugerville
Schock did their job well setting up shipping. I do have one concern about the loading procedure of the shipping company that actually picked up the copier. We were liable for the condition of the machine until it got to the end delivery point. I was concerned that the copier was simply rolled down the outside walk on the plastic wheels on the copier cabinet. The wheels are not that strong and if they had broken and the machine collapsed, it would have done serious damage before it ever got to the truck.The machine was not shrink wrapped until right before they loaded it on the truck. I would have been pleased more if the machine had been loaded, shrink wrapped and strapped on a flat dolly to transport it to the truck. I did not stay at the truck long enough to see that it was actually blanket wrapped it before being strapped in for travel. It would have been better for all this to happen before I signed the released and right before they left the property. Yes, we did take out liability Insurance but I would have preferred more care had been taken to protect my investment in the event there was something damaged that the Insurance would not cover.