Overall very surprised with the level of professionalism with the experience. I was put in a group chat with multiple people who I can reach out to and stay in touch with during the process. The doctor was beyond friendly and made me feel confident that he knew what he was doing with my face. The whole team was very welcoming and very prompt with responding to messages. From the personal drivers to the assistants, everyone was a pleasure to work with. Glad I picked this doctor and I recommend him and his team!
Response from GorkematsalDec 15, 2023
Hi Dear Nancy,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to learn that you were pleasantly surprised by the level of professionalism throughout your journey.
It's wonderful to hear that our team's group chat system provided you with a seamless and accessible way to stay in touch with multiple individuals during the process. We believe in open communication and are glad to know that you felt supported at every step.
Dr. Gorkem Atsal is delighted to have made you feel confident about the procedures involving your face. Your trust in our expertise means a great deal, and we are committed to delivering the best possible results.
We appreciate your kind words about the whole team, from our personal drivers to the assistants. Creating a welcoming and prompt environment is a priority for us, and we're pleased to hear that everyone you interacted with was a pleasure to work with.
Thank you for choosing our clinic, and we sincerely appreciate your recommendation. If there's anything more we can assist you with or if you have any questions in the future, please don't hesitate to reach out.
Wishing you continued satisfaction and confidence,
Dr.Gorkem Atsal Clinic
CU
customer
I had a tummy tuck with 360 lipo with…
I had a tummy tuck with 360 lipo with Dr Emre Kocman on the 17th Oct 2023.
So we landed at Istanbul a day before I was scheduled in for surgery.
We were picked up at the airport by the driver, and taken straight to our hotel- it was a seamless transfer. 👍🏾👍🏾🌟
The morning of my surgery, The driver picked me up from G hotel and took me to the hospital, onroute to the hospital, the driver pickep up Zozan( my care coordinator).
After several interactions over wasapp and a few video call, this will be the first time meeting Zozan. I can say, She is one of the warmest person I have ever met, she has a great people skills, She's so loving and kind and just very welcoming she has a warm spirit, and she manages to whoosh away my many anxieties. 🌟🌟🌟.
All the pre tests were carried out, I settled into my room at Gunelsi Erdem hospital. In a little while, Dr Gorkem Atsal came to welcome me, this was also a pleasant meeting. He was friendly, we had a little chit chat, he explained that my operating Dr Emre Kocman would be around shortly and would explain how things would go.
At around 7pm, my op Dr Emre Kocman came in, and introduced himself, and explained what the plan was, I had my consultation right there, all went OK, with surgery scheduled for later that night.
Surgery was a success, said the Dr.
He later came to check on me, and look over his work👍🏾👍🏾. Looked good at first look, no cause for concern whatsoever. We were both satisfied at the first peek.🌟🌟
I stayed over night, the Dr checked on me the next day, and a couple more times during my stay, took out the drains on day 2, and I was allowed to return to my hotel for recovery.🌟🌟
The driver was always on hand to transport me from my hotel to the hospital and vice versa. No complaints there. Thank you for making that as seamless as possible. 🌟🌟
I have returned back home to the UK, I'm on my third week healing, although still very swollen but I guess that's how it goes.
I will very much like to extend my thanks to Zozan, and Dr Emre Kocman you were both very kind and patience 😊. Once I met Dr Kocman, i truly had no more worries, I truly believed I was matched with the right people, and for that I am grateful 😊.
Nevetheless, there is room for improvement when it comes to communication.
To some degree, this was lacking, as i felt i had to probe my coordinator for some very crucial information; things I needed to know weeks and days before, was shared with me last minute whilst I was about boarding my flight.
(This could have just been an oversight, as there maybe many patients to respond to) BUT, it could have easily been a dangerous oversight. Its important for patients to also do there research.
Update to follow with regards to recovery
Response from GorkematsalDec 15, 2023
Hi,
Thank you for taking the time to share your detailed experience with us. We are delighted to hear that your tummy tuck with 360 lipo performed by Dr. Emre Kocman was a success and that your overall journey with our team was positive.
Your positive feedback about the seamless airport transfer, the warm welcome from Zozan, and the interactions with Dr. Gorkem Atsal are truly appreciated. We're glad to hear that you felt comfortable and well taken care of from the very beginning.
We are especially grateful for your kind words about Dr. Emre Kocman's professionalism and the success of the surgery. It's fantastic to know that the post-operative check-ins and the transition back to your hotel were smooth, and our driver ensured your transportation needs were met.
Your acknowledgment of Zozan and Dr. Emre Kocman's kindness and patience warms our hearts. Patient satisfaction and well-being are our top priorities, and we are pleased to have played a role in your positive experience.
We sincerely apologize for any lapses in communication that you experienced. Your feedback is invaluable, and we will certainly take steps to improve our communication processes to ensure that important information is conveyed in a timely and thorough manner.
We look forward to hearing about your continued recovery, and we are here to support you every step of the way. If there's anything specific you'd like to discuss or if you have further feedback to share, please feel free to reach out.
Wishing you a smooth and speedy recovery.
Best regards,
Dr.Gorkem Atsal Clinic
RH
Rehana H.
Best surgeon ever
I came with my mum as she did her face and neck surgery with dr gorkematsal, my mum had her upper eye done in Uk with a top surgeon and he was a prof and it was a terrible job, so she decided to come to Turkey and I have to say the service with this doctor I would rate it 10 stars as 5 star is really not enough, he had two FaceTime video calls with my mum in Uk and he seen my mum months before having her surgery done, and today it’s her 6th day since surgery we went to see him and he took her bandages off and omg the results are super amazing that she looks younger than me and now it’s making me want to have it done. He’s been so kind and helpful he has been seeing my mum everyday since she has been here and the results are just incredible that’s I can’t believe it, his support is available 24 hours his assistant enus is been so helpful and reply’s back straight away no matter wat time it is he’s always there to help, and always has a smile on his face, my mum says it’s like he has magic in his hands no matter how much we compliment him it’s not enough, you have to meet him to know what we mean. Best surgeon ever and so glad that we found dr gorkematsal. Excellent doctor very kind and caring and does his work with a lot of passion and all his staff and even the driver are amazing.
Response from GorkematsalDec 15, 2023
Hi Rehana,
We are absolutely thrilled to receive your incredible review, and we are genuinely grateful for taking the time to share your experience with us.
Firstly, we're delighted to hear that your mum's face and neck surgery with Dr. Gorkem Atsal has been a resounding success. It's disheartening when previous experiences are less than satisfactory, and we are honored that your mum found the transformation she was seeking with our team.
The fact that Dr. Gorkem had two FaceTime video calls with your mum and took the time to understand her concerns and expectations truly reflects his commitment to personalized and patient-centered care. We're overjoyed that the results have exceeded expectations and that your mum is not only satisfied but looks even younger than before.
Your kind words about Dr. Gorkem's kindness, helpfulness, and passion for his work mean the world to us. We're equally pleased to hear that Enes, his assistant, has been providing excellent support, making sure that your mum and you feel cared for at all times.
We appreciate your sentiments about meeting Dr. Gorkem to truly understand the magic he brings to his work. It's our goal to make every patient feel comfortable, supported, and confident throughout their journey, and we're ecstatic that we've achieved this for your mum.
Thank you for choosing Dr. Gorkem Atsal, and for trusting us with your mum's care. Should you or your mum have any further questions or need assistance, please feel free to reach out. We look forward to the possibility of welcoming you again.
Wishing you continued happiness and satisfaction,
Dr.Gorkem Atsal Clinic
MB
michelle B.
I will try to make this as short as…
I will try to make this as short as possible. We arrived for 2 surgeries I was having upper eyelid surgery and my son was having extensive dental work, from arriving in Istanbul the hotel inky had one booking I text the team and five minutes later it was all sorted. On our first day my son started his dental treatment with everything being explained to us by Enes who was very informative. Afterwards we met Dr Gorkem Atsal surgeon I was really scared and began to be very anxious the Dr was very caring and explained the whole surgery to me he reassured me from the beginning to the end Dr Gorkem is an amazing surgeon I would recommend anyone to use his team Zona was the 1st person I spoke with and she is amazing and answered any queries I had
Thank you so much.
Response from GorkematsalDec 15, 2023
Dear Michelle,
Thank you immensely for sharing your experience with us. We appreciate you taking the time to convey your thoughts, and we are thrilled to hear about your positive journey with our team.
It's wonderful to know that from the very start of your trip, our team was responsive and quick to address any concerns, ensuring a smooth and comfortable experience for you and your son. We understand the importance of clear communication and are delighted that Enes and the rest of our team were able to provide detailed explanations and support for your son's dental treatment.
Dr. Gorkem Atsal is genuinely touched by your kind words. Your anxiety is a valid concern, and we are pleased to hear that he was able to provide the reassurance and care needed throughout the entire process. Your recommendation means a lot to us, and we are grateful for your trust in Dr. Gorkem and our team.
Zozan is equally thrilled to be acknowledged for her support. We strive to make every interaction with our team as positive and helpful as possible, and it's rewarding to hear that Zona was able to address any queries you had.
Thank you once again for choosing our clinic. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We wish you and your son continued health and happiness.
Warm regards,
Dr.Gorkem Atsal Clinic
TS
Teddy Stockton S.
If you are looking for a genuine review…
If you are looking for a genuine review from a first-time rhinoplasty patient from the UK then here it is. If you don’t have time to read this then just know that you are looking at the right clinic and don’t hesitate to book in with them, everything was phenomenal.
As you may know, if you start searching for rhinoplasty and surgeons then you suddenly get bombarded with quotes and information on email, phone and WhatsApp. I spent a long time filtering through, interacting with the businesses and seemingly landed on my feet with Dr Gorkem Atsal.
My primary focus was on finding the right surgeon with a wealth of experience, backed up by customer reviews and feedback online. Then I was thinking about cost along with the “package” offered.
Dr Gorkem is extremely well qualified as you’ll notice from a quick google search. I tested some of this information for its validity and then did some further research on any legal complaints against him but it was all valid and clean. Looking at his experience as an ENT specialist, I knew he was the right surgeon to fix my breathing issues while reshaping my nose.
I opted for the surgery + travel package, not accommodation (as I was staying with a friend locally) however, two other patients said how great the hotel and facilities were. The price I paid for this was competitive in the market but not so much to the point that I wondered why it was so cheap. The travel logistics was easy and the vehicle and driver were top quality.
The hospital is a general hospital, very clean and used for many things. The nurses were very attentive throughout the night. I had my a big, clean and private room. I felt safe and clean throughout. The food was not good though so I’d suggest to bring a couple of bits of fruit as backup.
The staff are incredible. They keep in constant communication, respond quickly to questions and concerns and helped me throughout. On first impressions, they were all very young and I was a bit concerned however, once you meet the doctor and his assistants, you are put at ease. The doctor understood what I wanted, made recommendations and got to work right away. They captured pictures for me to see and made sure I understood the aftercare properly.
From what I’ve seen so far, I am very happy with the results. It will be another few months until I see the full results but for now, I believe he has done a perfect job.
All in all, I couldn’t be happier and highly recommend Dr Gorkem Atsal and his team. Thank you!
Response from GorkematsalDec 15, 2023
Dear Teddy,
Thank you so much for taking the time to share your detailed and positive experience with us. We are truly grateful for your kind words and delighted to hear about your satisfaction with the entire process.
Your journey from the UK to our clinic for rhinoplasty is a testament to the trust you placed in Dr. Gorkem Atsal and our team. We understand the overwhelming nature of the information you come across during your search, and we're thrilled that you found confidence in our clinic.
We appreciate your thorough research into Dr. Gorkem's qualifications and experience. It's our commitment to providing top-notch medical care, and we're pleased that you felt assured of his expertise as an ENT specialist to address both aesthetic and functional aspects of your rhinoplasty.
Choosing our surgery + travel package and having a positive experience with the logistics, facilities, and the team is fantastic to hear. Your feedback on the hospital cleanliness, attentive nursing care, and communication with our staff is invaluable, and we will certainly take your note about the food into consideration for improvement.
We are truly honored that you are happy with the initial results, and we look forward to the continued positive progress in the coming months. Your recommendation means the world to us, and we appreciate your trust in Dr. Gorkem Atsal and the entire team.
If there's anything more we can assist you with or if you have further questions down the road, please don't hesitate to reach out. Wishing you a smooth and comfortable recovery, and thank you for choosing us for your rhinoplasty journey.
Warm regards,
Dr.Gorkem Atsal Clinic
TM
Tamara M.
LA SCELTA MIGLIORE DELLA MIA VITA!
Sto scrivendo il mio commento dalla mia stanza privata, dopo 1 giorno post-operazione. I miei primi e sinceri complimenti vanno al Dottor. Gorkem Atsal per la sua immensa empatia, esperienza, bravura e professionalità, si vede anche dal modo in cui ha scelto il suo team di ragazzi fantastici. Tratta i suoi pazienti con amore e hai la sensazione di affidarti ad una persona che conosci da tutta la vita e per questo tutte le tue paure diminuiscono notevolmente. Il mio naso è perfetto, respiro meglio, ho realizzato il sogno di tutta la mia vita. Per altro, già al mio risveglio ho potuto fin da subito respirare, e a parte il gonfiore e la normale pressione, è tutto molto facile. Un grazie ad Enes e Dilara per la loro delicatezza e simpatia nel trattare i pazienti, e a tutte le infermiere dell’Erdem hospital.
Un grazie speciale alla coordinatrice Zozan che mi ha assistita in tutto il mio percorso dall’inizio alla fine, e che elevando al meglio ogni punto forza del suo team e del dottore, mi ha convinta e resa felice. Non potevo fare scelta migliore per affrontare questa esperienza.
Grazie a tutto il team del dottor Gorkem Atsal, cambiate la vita alle persone.❤️
Response from GorkematsalDec 15, 2023
Carissima Tamara,
Grazie mille per le tue parole toccanti e per aver condiviso la tua esperienza con noi. È un onore per noi sapere che hai vissuto un momento così significativo nella tua vita con il nostro team.
Siamo felici che tu abbia trovato il Dottor Gorkem Atsal e il suo team all'altezza delle tue aspettative. La tua descrizione dell'empatia, dell'esperienza e della professionalità del Dottor Atsal è molto apprezzata. Siamo grati che tu ti sia sentita così accolta e supportata durante tutto il processo, e siamo lieti che il risultato del tuo intervento rispecchi i tuoi sogni.
Apprezziamo in particolare le menzioni a Enes, Dilara e a tutte le infermiere dell'Erdem Hospital. Il tuo riconoscimento per il loro impegno e gentilezza è prezioso.
Un ringraziamento speciale va anche a Zozan, la nostra coordinatrice, per aver guidato e assistito ogni passo del tuo percorso. Siamo felici che il suo impegno e la sua dedizione abbiano contribuito a rendere la tua esperienza positiva e soddisfacente.
Grazie di cuore per aver scelto il nostro team per questa importante fase della tua vita. Siamo qui per te in qualsiasi momento avessi bisogno e auguriamo che la tua nuova vita post-intervento sia piena di gioia e soddisfazione.
Con affetto,
Dr.Gorkem Atsal Clinic
MA
Mae A.
Great doctor
Great doctor, incredible staff. So happy with results. You’re safe with this doctor and I highly recommend him to anyone. They are still following up and answering any questions I have.❤️
Response from GorkematsalDec 15, 2023
Hi Dear Mae,
Thank you immensely for your heartfelt review. We are thrilled to learn about your positive experience with our clinic.
Your kind words about Dr. Gorkem Atsal and our staff mean the world to us. We strive to create a safe and supportive environment for our patients, and it's truly rewarding to hear that you feel confident in recommending our services to others.
We are delighted that you are happy with the results, and we want you to know that our commitment to your well-being doesn't end with the procedure. We are here for you, continuing to follow up and address any questions or concerns you may have.
Thank you for choosing us for your journey, and we wish you continued joy, confidence, and good health.
Warm regards,
Dr.Gorkem Atsal Clinic
TN
Tetiana N.
I had surgery on my face
I had surgery on my face. Rhinoplasty and midface lift. The doctor is professional and competent. Always listens to the opinion and wants only the best. The operation was successful. The results exceeded all expectations. I personally recommend it.
Response from GorkematsalDec 15, 2023
Dear Tetiana,
Thank you so much for sharing your experience with us. We are thrilled to hear about your successful rhinoplasty and midface lift.
Your kind words about the professionalism and competence of our doctor mean a lot to us. We always strive to prioritize our patients' opinions and desires to ensure the best possible outcome. It's truly rewarding to know that the results exceeded your expectations.
Your personal recommendation is a great honor, and we appreciate your trust in our clinic. If there's anything more we can assist you with or if you have any further questions, please don't hesitate to reach out.
Wishing you a smooth and comfortable recovery, and thank you for choosing us for your facial surgery.
Warm regards,
Dr.Gorkem Atsal Clinic
