As gorilla safari tour specialists The Gorilla Safari Company provides a diverse range of the highest quality gorilla trekking experiences to clients world-wide. Our gorilla safaris are specifically crafted to your requirements and to provide an insight into the lives of these extraordinary endangered animals; an experience that will leave your heart pounding with excitement.Each one of our team of safari experts regularly visits Africa to inspect the camps and lodges that we recommend. As a result, our portfolio includes only the places that we have personally visited and appraised to ensure the highest standards at all times.The Gorilla Safari Company has taken considerable time to build strong and lasting relationships with the very best partners in the air and on the ground in Africa. Our service levels are incredibly high and this is reflected in the way we operate, not only before you travel but also whilst you are in Africa and on your return home.
The Gorilla Safari Company (gorillasafaricompany.com) has 219 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
gorillasafaricompany.com
Website
gorillasafaricompany.com
Category
Activities & Tours
Location
St Petersburg, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Absolutely wonderful experience, everything I expected and much much more
Response from The Gorilla Safari CompanyJun 1, 2018
Helen, it was so lovely to catch up with you on the phone and hear first hand about your adventures in Rwanda and Uganda - what a trip! Your feedback has been invaluable and we are just so pleased that the 3 of you had such a great time. Your gorilla trek and celebration back at the lodge afterwards sounds like it was the perfect way to celebrate your special birthday. We would love to help you plan your next safari in Uganda so please do keep in touch.
DA
Dan
Gorillas and Akagera
We had a great experience from beginning to end. Everything was coordinated for us and our driver/guide was organized and flexible. Recommend seeing the Gorillas, staying at 5 Volcanos hotel, and the Rusizi tented lodge in Akagera. Spectacular.
Response from The Gorilla Safari CompanyJun 1, 2018
Dan, thanks for taking the time to write this review; we were all so pleased that you had such a great trip. Great to hear too how much you enjoyed Akagera - please do get in touch if we can help you again on a future adventure.
MA
Matteo
Great service
Great service: we had a flawless trek in Uganda for a very fair price!
Response from The Gorilla Safari CompanyApr 23, 2018
Matteo, thank you for your review and also for the call the other day. It was great to hear all about your trek and we are really glad that you and Vanessa had such a great time. Please do get in touch if you are planning any other Africa adventures in the future!
SH
Sharon
I can’t recommend these guys highly enough...
I have just returned from my return visit to Uganda with the Gorilla Safari Company. This was an extremely special trip with my closest friend so it was really important that all went swimmingly. After my brilliant November trip with GS Co I had quite clear ideas about what I wanted to do to make it perfect. Donna and Amanda were just awesome - they really took the time to understand our very specific requirements and to get the balance right between travel, comfort and cost. They also added some very special elements unprompted that made the whole trip that much more memorable - Donna and Amanda, thank you. The gorilla tracking in Bwindi was out of this world and the road trip a beautiful adventure. Amos our guide gave his very best (as he did the first time) - a lot of over and above effort to ensure we came away with truly awesome memories. I cant recommend these guys highly enough.
Response from The Gorilla Safari CompanyApr 6, 2018
Sharon, you are a pleasure to work with and the joy you have found in your time in Uganda is just infectious! We know that this was a very special trip for you and we are over the moon that it more than lived up to your expectations. Can't believe we are now working on trip number 3 in less than 12 months - Uganda has clearly found a very special place in your heart which is just wonderful. Thank you for sharing all your fabulous photos too and we look forward to hearing all about the next installment in the summer!!
BR
Brian
An unforgettable experience with unforgettable guides!
I think if you're coming to this page, you already know you want to and should go on this amazing adventure. And you're absolutely right. I would do it again in a heartbeat, if not for the incredible run-ins with nature (I never thought I'd have gorillas brushing past my legs and being told "don't move"), then for the amazing people.
On my trek, we were fortunate enough to track down a family of 23 gorillas – including two silverbacks and a number of babies – and we actually came face to face with 15 of them. The guides were extremely knowledgeable, guiding us safely through a bamboo forest, where the likes of elephants and buffalo also roam, for over an hour before we came across the first gorilla. We then spent an hour co-existing with them, staying a safe distance but close enough to get pictures that will be worth coming back to for the rest of your life.
Even paramount to the incredible nature were the people running the Gorilla Safari Company. I decided two days before the Safari that I wanted to go, which could've posed a problem since the government requires some sort of permitting before allowing someone into the reserve. The team was so helpful, hopping into gear, communicating regularly throughout the day, before delivering the good news that they were able to make it work. And our driver was one of the kindest, most caring men I have ever come across (we are still in contact to this day!). He spent the whole day making calls trying to track down a native mineral specimen for me to take back home, stopped with us for lunch (bought us shoes along the way), and even allowed us to visit the Rwandan cycling team's HQ because he had a connection there.
If you're anywhere near Rwanda, do this lifechanging trip.
Response from The Gorilla Safari CompanyApr 6, 2018
Wow, we love this report Brian! For anyone who was undecided before reading this about gorilla trekking, we are sure you've convinced them!! What an amazing trek you all had and it was just so brilliant that we were able to make the last minute change to the permit with the help and support of our amazing team in Rwanda. We are so pleased that you got to experience this and clearly have such a memorable time. Thank you for your kind words about Kevin, your driver, we are getting lots of fabulous feedback about him and are passing it all on!!! Thanks for taking the time to post this review and do get back n touch if we can help you with any other African adventures!!
CL
Clhh
Amazing m trek in Uganda
Amazing m trek in Uganda, lodge in Bwindi had lovely staff and outstanding views.
Gorgeous hotel in Rwanda, food was exceptional.
Perhaps make a plan for the afternoon on the first day.
Response from The Gorilla Safari CompanyMar 26, 2018
Thanks Clara, great to hear back from you - especially as you are still away. So glad that you had an amazing trek and enjoyed the lodges. Yes the food at Heaven is exceptional and the views and staff at Nkuringo are fabulous too. Hope you enjoyed all the special honeymoon touches which we laid on at the lodges - we like to add a few nice surprises for a special vacation like this!! Our apologies with regards to the first day, we had left it free so that you could decide on the day whether you would like to take part in any of the lodge activities or just relax and enjoy the lodge and the wonderful views. Enjoy the remainder of your honeymoon and we look forward to catching up on your return.
JA
Jason
Thank You!
Great people, great trip. Everyone was very nice and very professional. I highly recommend the Gorilla Safari Company to any and everyone. They did an A+ job from booking, lodging, flight transfer, and answered all questions. They are very accessible and will follow up with you quickly. Awesome Experience!!
Response from The Gorilla Safari CompanyMar 23, 2018
Thanks Jason for that glowing report, it's great to hear that you had such an awesome time. We really enjoyed planning your trip and it was our pleasure to help with your questions - if Africa calls again you know where we are!!
PH
Phil
The Gorilla trek was AMAZING…
The Gorilla trek was one of the most amazing experiences of my life. To see the gorillas was a dream come true. Our driver Kevin, was extremely friendly, and told us a great deal about Rwanda, the people, and the adventure we were to expect. Due to his connections, he helped get us placed into the best Gorilla family, and ensured no stone was left unturned. On the way back, he went the extra mile to help us get clean, get fed, and travel home in gran style. Kevin stayed an extra 45 minutes to take one of our team to the airport, which was not part of the plan. And, Amanda helped to arrange a last minute person change for the trek. This change made it possible to not lose our paid for spot, and from what I hear, she pulled off a miracle. We are beginning to think about our next visit, and for sure will use the Gorilla Safari company for our next experience!
Response from The Gorilla Safari CompanyMar 22, 2018
Phil, we LOVE the feedback about Kevin, thank you so much for sharing that with us. All our guides do an amazing job and we are very proud of the extremely high levels of customer service that they offer. We are so glad that you had such an amazing time and yes please do get in touch regarding your next trip, we would really love to work with you again.