goprogram.comReviews of goprogram.com

On hold now 4 hours with the fraud department in which they keep putting back in the Que to speak to another agent as I am requesting a supervisor. They have screwed me so bad I could cry, right now and just need my card unblocked so I can pay my rent so me and my son won’t be evicted. He is 8 years old and I am a single father. They are holding up my funds we are now going into day 9 I’ve sent my social card birth certificate drivers license lease and nothing. I have filed a complaint with the AG and will seek damages in court. We are definitely far from done with this matter. I have as of a week ago switch my deposit to go to my regular bank account and have had 2 payments from Unemployment go into my account already no issue. They are blocking me from my $2360.35 on this debit card!!!!!!! They will pay more then that EDD AND WAY2GO is in this scam together

Absolute nightmare. Had my money stolen then they wouldn't look into stopping the charges even though I called them while they were still pending. Phone line keeps hanging up on me for days. I haven't been allowed online access for weeks. Someone called and ordered a replacement card on October 8th, but I can't even reach anyone to see if the rest of my money that hasn't been stolen is going to the right address. Put your money on your own debit card!

Wish I could give them a zero. This is an in your face scam. They are thrives who hold the money of your precious children hostage. It is disgraceful and I hope this gets looked into and they get their asses handed to them in a lawsuit, and then they can burn is the deepest depths of hell.

The website and app never work. Multiple times I had money on the card ... and couldnt use the card. I HATE that this is the only option in my state.

Nothing but problems. I can’t even get statements because it says “unavailable”. They will not change my address no matter how many times I calll them so I have no card and can’t get another one since they can only send it to my old address where I haven’t lived in 7 years.

If I could give them a zero. I would. The worse customer service. They transfer you to get you off the phone and you will be on hold thinking you are waiting on a supervisor. They Hang up in your face. They hold your money.

Trash! Website never works! Wish I could give it zero stars!

The actions and behavior of this bank or platform are negligent and fraudulent , actually criminal. They “lose” deposits from the paying parties so funds are not available. They are mostly unreachable by phone and email to discuss any issues. It is inexcusable that the government is allowing this service to continue. Many single parents who depend on these funds are suffering because of this. How is it they are getting away with this. If you are reading this and experiencing these problems, please report it to your local States Attorney. It needs to be addressed with the Department of Child Support !!