Nay R.
Customer service is horrific
Customer service is horrific. I highly recommend other means. I can’t wait until I don’t have to deal with these people anymore.
goprogram.com is listed under Banking & Money.
goprogram.com (goprogram.com) has 127 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Nay R.
Customer service is horrific. I highly recommend other means. I can’t wait until I don’t have to deal with these people anymore.
Patricia W.
the goprogram website continues to be a let down. If I could rate lower than 1 star, I'd rate this trash a negative 12. I hate this website. It never works.
Robert
Horrible! Cannot access website 99% of the time. Submitted an ACH transfer that had to be verified. It was and funds were taken from my account. Assuming it would go to my checking account, it did not. Four days after being taken from my account, the funds were re deposited into my account. No transfer. Cannot hear very well nor understand the human on the phone who was not helpful at all. Worst payment processing company I have ever dealt with.
K P G.
What everyone else said - this company is completely unreliable. Website and app crash all the time.
Jessica M.
Unable to log in (correct credentials, cleared cache, new browsers, etc.), and when I finally found a human on their phone line, he stated there was no way to contact customer service and that he would put in a ticket and someone should get in contact within 10 business days. I even called Conduent who is in charge of the program, and their customer service recording stated that no customer service representatives are available then disconnected.
Erica S.
Absolutely the WORST card service EVER.
Stop E.
They stealing the money not paying attention lying my money said its on the card and they called and informed me the money on the card and im telling them they are not listening shitty card and incompetent people nj child support do better they have a 1 star rating eppi card way better the money was deposited and i have proff fraud fraud account
Robin
A one star is NOT accurate This is The Most frustrating and fraudulent experience ever. There has to be some sort of sick strategy to keep people’s money for their own advantage. It’s literally criminal