goprogram.comReviews of goprogram.com

Tennessee Go Way2go card sucks. The automated Customer service line sucks. You can't speak with anyone live. I've tried every number. Every option. No live person. Just trash when you really need it!!!

Way2Go debit card is issued by Comerica Bank and managed by Conduen. Dealing with them has been a nightmare! I tried xfering funds to my bank using their app. The system kept denying saying my bank is invalid. I inputted my account info correctly. I was just hung up on by customer service because the rep didn’t want to address my questions including her name or manager. It took me an hour to get a person. I had to repeatedly put n bogus PIN 4 TIMES to get a person!? They said I had to email copies of my drivers license and bank statements. I never asked for this card. After speaking with Maryland Child Support office they pointed me to signing up for direct deposit. That only took 5 minutes. Why do governments continue using Comerica Bank and Conduen??? The whole system is a joke! I wish I could give zero stars

The app has never worked. It says to go to goprogram.com. Then the website only works sometimes. It hasn't worked at all for 3 weeks now and it's very inconvenient. I just want to check my balance without having to call the 1-800 # and go through the automated process, which is SUPER annoying. You're forced to listen to long-winded info before being given menu options. And not just at the beginning of the call but after each menu selection 🫩

Horrible. Cannot access website to see transactions and balance history. Most purchases say pending and then I will see the transaction amount after that one. Did I get charged twice? Hard to know when you can't see balances. No customer support at all.

This is the worst app ever made , please throw the entire app in the trash can. It doesn’t work anyway 😤

This is the absolutely WORST financial platform imaginable! I thought it was just me but decided to find reviews. Jesus, plz take the wheel because it should not be this hard to just LOG IN. I have cleared my cache, closed and reopened the browser, tried it on a different device altogether, attempted to sign up again to create a new username and password, etc. And, get this, if your transaction is declined, they will charge you a fee of $0.50 per transaction...even though you can't check the balance and gotta play Russian Roulette at the register. You literally have to call the phone number on the back of the card to get your balance. This sh*t is not the way2go, bro! And, yes I have asked to change my direct deposit to my actual Bank several times but looks like that will take an act of Congress.

Id give a zero but i cant. It never works. As far as date of experience,Its has worked twice in about the last yr.

This is a complete scam. My card just stopped working , all transactions were denied . App and website were useless as well as customer support. Had to 0000 my way through all of the prompts just to speak to someone. After explaining the situation a second time , I was told that I would need a new card but that I could expedite it for $15.....and there was no issue with that transaction going through......I dont know if I'll get it.