goprogram.comReviews of goprogram.com

The card usually does NOT work. I use the correct pin and it does not work. Now when I try to access the website, it DOES NOT WORK. The website just keeps cycling back to the login page. The people involved in this pile of garbage should be held accountable.

Absolute garbage of a website. Nothing works correctly. R3set password goes all the way to end then fails. Tey to screen shot it so you can show it and privacy won't let you. Call them and they cant do anything. Someone will call you back today tomorrow or in 10 days. Absolute waste of tax payers money.

ThE absolute worst card I've ever owned. There are so many limits on how to obtain YOUR money especially online. Catch up with the times and add more features for online use. Going in store and to ATMs is so inconvenient DUH. Customer service can't help. All they ever tell me is well "You can't use it here or there". Well where can I use it ? Sheesh

DO NOT USE THIS it should be illegal. I had to get a new card because they had my address wrong and I had to wait over a week to verify my identity and do so over email even after giving them all my information because “my phone number was just added” well duh that’s how setting up an account works but sure I’ll send my id over email. Finally got the card and the app doesn’t work nor does the website and I cannot get ahold of a person I finally did and now I am on hold again and do not see an end in site.

This is the WORST EVER website I have ever tried to use!! For this being a government website it works like a 2nd grader created it. You can’t use the login without issues, you never get an email so you can change your password, the system doesn’t recognize your card information most of the time and then after three attempts you get locked out until the next day. HORRIBLE EXPERIENCE!!! Whoever the IT people are that created this website need to be terminated or at the least laid off so they have to use the site for at least 3 months!! I bet they would reprogram it and make it work properly. Better yet, make them use it to retrieve their paychecks for about three months. So disappointed in the website and the horrible customer service.

No one should use Way 2 Go cards. This is the worst company that I’ve ever known. They have taken way over $6,000 of child support money from my account and they have allowed someone to attach a online account to my account still to this day July 19, 2026 I still have not received my money and I’ve been working on this since March 30, 2026 but I have not given up. I’ve had to get fill out police reports detective reports and now I’m with Comsumer Financial Protection Bureau and it looks like they will get something done if you have this card with Way 2 Go,Please stop using it try to have your deposit go directed to your banking account if not, you’ll get in a bad situation and they will Not try and help you retrieve your funds, I’m praying that the Consumer Financial Protection Bureau go through that company with a fine tooth comb and make them pay back all the money that they have scammed people out of if you have had money taken from you still don’t give up go online and find and file your claims this has been the best route to take because after I filed my complaint Comrica Bank called me,This is business is unacceptable, I try so hard to communicate with the Way 2 Go customer service , they treated me like I was the thief, why in the hell would I steal my own money? It just doesn’t make sense, it’s almost like they’re covering for thieves, since March 2026 -July 2026 Has put my family in a hardship, not to mention the mental state that I am in an not to mention the information of mine that they have sent out to the scammers at different addresses, i’m expecting a phone call from them on July 20, 2026 and if this matter is not corrected of all my funds returned I would file another complaint until I’m satisfied.

Zero rating. I was issued a new card. This card has my retirement on it. I activated the card. My deposit on card made 6/30/26. Tried to use at 3 stores. It declined at all. Did not get an alive person at customer service. Thought maybe is was damaged. Selected an option to get another card. They charged $5 for new card. Got new card an activated. It took 7 days to get. Tried to use again at 3 stores declined at all. Finally talked to a person. I have called maybe 5 times. They all told me different options to do. I was to try transfer money from app to my bank. Get a cash advance from bank. Go to ATM or Walmart. All of the above options DECLINED. I went to bank twice. Didn’t work either time. I had couple nice people and couple rude people. The only time it worked was to order something online. I need my money. I am 73 years old. This has been awful. I cannot go in person to anywhere to use my card because it declined. CANNOT. Get medicine, groceries, gas or go out to eat. IT IS REJECTED EVERYWHERE. To go out you pay with cash or a card . I cannot do either. So my money is sitting there. They said they couldn’t do anything. The businesses using these people are not doing their job to serve the people. This has been FRUSTRATING. They have held my money hostage.

F this company they steal funds from your kids money was taken off my card and the money in my account they said my kids will never get thata bs I hope this entity is sued