Saundra
I haven’t had good luck with Gooten…
I haven’t had good luck with Gooten yet. I do really like their user friendly app and the fact that it synchronizes to two stores. I can’t get them to answer any of the requests I have made. No refunds have been issued for products that were made bad-low quality t-shirts that are the wrong size. Now, after making all the products and selling them I had to deactivate them from my listings. I’ve had 3-4 very angry customers and it is very embarrassing. I think it will ruin my shop ratings.
Response from Gooten: Print on DemandNov 24, 2020
Hi Saundra. Thank you for leaving us a review. We are so sorry your experience with us has been negative. Our customer support team is so valued here at Gooten and they work so hard to make sure our partners have a positive experience. We would really like to look into this deeper with you and correct anything on our end that we can. We understand how disappointing this must be to experience and we want to do our best to make things right with you. Please visit our site and submit a help desk request and our customer support team will reach out within 72 business hours. Thank you for your patience!




