goopReviews of goop.com

The worst skin that I ever had in my life , but I don’t know why. When the skin cosmetics of this brand has come on the market ( face oil & goopgenes nourishing face cream & goop beauty glow lotion) they were good and qualitative but something it’s changed , changed in worst. First at all the color of this “goopgenes” face cream is not the same as I used to know. So whatever they put in their products now is making you allergic and your skin is more dry than ever ( specially the goopgenes nourishing Body Butter). Regrettable!

The ABSOLUTE worst customer service that i have EVER encountered. Emailed them 10 times and called a dozen times in 2 days to cancel an order that was mistakenly made. The customer service phone never picked up!!! it just stated that “ if you are receiving this message , we are with other customers. call back or email us “. When you email them , as the majority of most on line companies, you never receive an email to let you know that they have received it and will follow up. ALL you hear are crickets. !!! i never need a product in life that has this much hassle. DONE! Stick a fork in it!

Customer service is non-existent. No one responds to emails or answers the phone. If you have an issue, you’re on your own. On top of that, if you want to do a return you have to pay for shipping, yet if you want to cancel your order no one responds. So frustrating! I’m predicting weeks of chasing them down just to get a shipping label for an order I wanted cancelled in the first place. Never again. And you can find most of the items on their website cheaper at other retailers.

i used goop and now im a whiney middle aged dried up looking b**** who misses Chris Martin.

We recently received two boxes containing an order my wife had made. The boxes containing the product itself measure 4” square, each. The shipping container measures 18” x 12” x 6” and also contains quite a bit of paper inside - black and netted. The quote inside the box says, “We choose to be the change we want to see in the world. This means taking steps towards minimizing our footprint. Our shipping boxes are now made of 100 percent curbside recyclable materials, to keep your order - and ultimately, the environment - protected during transport.” What a bunch of marketing hype, distraction, and misdirection. Your packaging is actually among the most wasteful I have ever seen. You could have sent these two small boxes in one tenth the packaging with just a little more thought but I guess you think everyone is stupid and will buy the hype. We’re not ordering from you again. What a bunch of liars.

Nobody should have to put eggs in their vagina! They're spreading dangerous information about women's health.

If you're into their lifestyle products - great. As for their skincare/cosmetics, Goop is known for spreading unscientific information and fad products that are not always optimal for human skin.

Products bought have not been good quality for the price paid. In particular, the candle that carries the humour 'This Smells Like My Vagina' is meant to have a lovely aroma of geranium, citrusy bergamot, and cedar absolutes juxtaposed with Damask rose and ambrette seed, however the scent is massively clouded by the black burning wick or the type of wax used. In fact for £75 you get your lovely soft, and especially any white, furnishings coated in soot. Clearly the product is lacking in quality when something isn't fully combusting to generate so much soot that it's everywhere!! The candle is in the bin but a ceiling needs painting. I've got beautiful linen cushions in the living room that don't look crisp white anymore and they've gone for dry cleaning. Of the prices I've paid for beautiful room fragrant candles, this is by far the worst. What started humourous, and a real talking point and giggle amongst my friends, has become not so funny anymore. To sum it up in another point, I don't get this much soot up my nostrils from the London Underground compared to this candle and burning it in a very large room means it must be bad, and very unhealthy. Don't buy it, there's many more and much better quality products out there that specialise in beautiful candles, if this is what you're after. And yes, why not, one final point, I can't even leave a review directly back to GOOP -Not very consumer engaging.