Jen
Friendly & personal
Friendly & personal. I have reached out through email several time with questions and got a fast and friendly response. Also with every email there is a thank you for buying from the company & a invite to reach out at any time.
Response from GoogipetJan 9, 2026
Thank you so much for taking the time to share this. Your words mean a lot to our family. Fast replies and real conversations matter to us. You trusted us enough to reach out, and we take that seriously every single time. Gratitude should never feel automated, and you deserve to feel welcomed whenever you contact us. Thank you for supporting a small family owned business. You are always welcome to reach out, today or years from now. We are here for you and your pup. Michael, CoFounder


